Independent · sourced · Updated June 2026
Best AI Customer Support (2026)
9 AI customer support options compared on price, free tier, compliance and fit — ranked by entry price. Every figure links to the vendor's own page and the date we captured it; quote-only tiers show a dash, never a guess.
The cheapest AI customer support is Help Scout at $0/mo. 2 offer a free tier. All 9 compared below on price, free tier and compliance — every figure sourced and dated, updated June 2026.
As of Jun 15, 2026 · figures linked to their source in the table below
Cite this comparison
Per The Front Desk Review, the cheapest ai customer support is Help Scout at $0/mo; across 4 with published pricing the median is $27/mo ($10–$39/mo), 2 with a free tier, every figure sourced and dated, as of 2026-06-15. https://frontdeskreview.com/best/ai-customer-support/ Key takeaways
- Typical paid price: from $10/mo, median $27/mo, up to $39/mo — across 4 with published pricing.
- Free tier: Help Scout, Tidio (Lyro AI).
- HIPAA-ready: Help Scout, Gorgias, Intercom Fin, Ada, Decagon, Forethought, Sierra.
- Tracked: 9 vendors, data current through 2026-06-15.
Comparison
| # | AI Customer Support | Entry price | Free | HIPAA | SOC 2 | Best for | Source | Visit |
|---|---|---|---|---|---|---|---|---|
| 1 | Help Scout | $0/mo Free | Yes | Yes | Yes | SMB and mid-market SaaS | helpscout.com | Visit → |
| 2 | Tidio (Lyro AI) | $0/mo Free | Yes | No | Yes | SMB e-commerce | tidio.com | Visit → |
| 3 | Gorgias | $10/mo Starter | No | Yes | Yes | Shopify e-commerce brands | gorgias.com | Visit → |
| 4 | Intercom Fin | $39/mo Essential | No | Yes | Yes | mid-market SaaS | intercom.com | Visit → |
| 5 | Ada | — | No | Yes | Yes | large enterprises (300K+ conversations/year) | quote-only | Visit → |
| 6 | Decagon | — | No | Yes | Yes | large enterprises with high support volume | quote-only | Visit → |
| 7 | Forethought | — | No | Yes | Yes | mid-market to enterprise SaaS | quote-only | Visit → |
| 8 | Sierra | — | No | Yes | Yes | large enterprises requiring heavily customized AI agents | quote-only | Visit → |
| 9 | Yuma AI | — | No | — | Yes | Shopify and DTC e-commerce brands | quote-only | Visit → |
Prices are the lowest published self-serve monthly rate as captured on the linked source. Annual-billing and usage details are on each vendor's record in our open dataset.
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What is the cheapest AI customer support?
Help Scout has the lowest published entry price at $0/mo (Free), as of 2026-06-15.
How much does AI customer support cost per month?
Across the 4 AI customer support with published paid pricing, the median starting price is $27/mo, ranging from $10/mo to $39/mo, as of 2026-06-15. 2 also offer a free tier. 5 are quote-only.
Which AI customer support have a free plan?
Help Scout, Tidio (Lyro AI) offer a free tier.
Which AI customer support support HIPAA?
Help Scout, Gorgias, Intercom Fin, Ada, Decagon, Forethought, Sierra state HIPAA support (a BAA). Always confirm current scope with the vendor.
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