Independent · sourced · Updated September 2026
Best AI Customer Support (2026)
9 AI customer support options compared on price, free tier, compliance and fit — ranked by entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it; where a vendor publishes no monthly price we name the kind of pricing it uses, never a guess.
The cheapest AI customer support is Help Scout at $0/mo. 2 offer a free tier. All 9 compared below on price, free tier and compliance — every figure sourced and dated, updated September 2026.
As of Sep 2, 2026 · figures linked to their source in the table below
Cite this comparison
Per The Front Desk Review, the cheapest ai customer support is Help Scout at $0/mo; across 4 with published pricing the median is $27/mo ($10–$39/mo), 2 with a free tier, every figure sourced and dated, as of 2026-09-02. https://frontdeskreview.com/best/ai-customer-support/ Key takeaways
- Typical paid price: from $10/mo, median $27/mo, up to $39/mo — across 4 with published pricing.
- Free tier: Help Scout, Tidio (Lyro AI).
- HIPAA-ready: Help Scout, Gorgias, Intercom Fin, Ada, Decagon, Forethought, Sierra.
- Tracked: 9 vendors, data current through 2026-09-02. STALE · 2026-06-15
Comparison
| # | AI Customer Support | Entry price | Free | HIPAA | SOC 2 | Best for | Source | Visit |
|---|---|---|---|---|---|---|---|---|
| 1 | Help Scout | $0/mo Free | Yes | Yes | Yes | SMB and mid-market SaaS | helpscout.com | Visit → |
| 2 | Tidio (Lyro AI) STALE · 2026-06-15 | $0/mo Free | Yes | No | Yes | SMB e-commerce | tidio.com | Visit → |
| 3 | Gorgias | $10/mo Starter | No | Yes | Yes | Shopify e-commerce brands | gorgias.com | Visit → |
| 4 | Intercom Fin | $39/mo Essential | No | Yes | Yes | mid-market SaaS | intercom.com | Visit → |
| 5 | Ada | quote-only | No | Yes | Yes | large enterprises (300K+ conversations/year) | ada.cx | Visit → |
| 6 | Decagon | quote-only | No | Yes | Yes | large enterprises with high support volume | decagon.ai | Visit → |
| 7 | Forethought | quote-only | No | Yes | Yes | mid-market to enterprise SaaS | forethought.ai | Visit → |
| 8 | Sierra | quote-only | No | Yes | Yes | large enterprises requiring heavily customized AI agents | sierra.ai | Visit → |
| 9 | Yuma AI | not priced monthly | No | — | Yes | Shopify and DTC e-commerce brands | yuma.ai | Visit → |
Prices are the lowest published self-serve monthly rate as captured on the linked source. Annual-billing and usage details are on each vendor's record in our open dataset.
Alternatives
Narrow it down
Popular comparisons
Filter ai customer support by pricing & compliance
More software comparisons
What is the cheapest AI customer support?
Help Scout has the lowest published entry price at $0/mo (Free), as of 2026-09-02.
How much does AI customer support cost per month?
Across the 4 AI customer support with published paid pricing, the median starting price is $27/mo, ranging from $10/mo to $39/mo, as of 2026-09-02. 2 also offer a free tier. 5 are quote-only.
Which AI customer support have a free plan?
Help Scout, Tidio (Lyro AI) offer a free tier.
Which AI customer support support HIPAA?
Help Scout, Gorgias, Intercom Fin, Ada, Decagon, Forethought, Sierra state HIPAA support (a BAA). Always confirm current scope with the vendor.
Embed this comparison — free
Add the live cheapest-AI customer support list to your site. It reflects our latest data, and an attribution link is built in.