Best AI Customer Support · pricing · Updated June 2026
Yuma AI pricing (2026)
Yuma AI publishes no self-serve price (quote-only), across 1 plans. Best for Shopify and DTC e-commerce brands. Every figure links to Yuma AI's own page and the date we captured it.
At a glance
- Entry price: Quote-only
- Free tier: No
- Compliance: HIPAA — · SOC 2 Yes · GDPR Yes
- Best for: Shopify and DTC e-commerce brands; high-volume e-commerce support with complex order workflows; teams on Zendesk or Gorgias wanting an AI resolution layer
Yuma AI plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Resolution-Based (Quote) | Quote-only | — | custom | No prices published on yuma.ai/pricing — demo/sales contact required. Third-party blogs report historical tiers (~$350/mo for 500 resolutions, ~$650/mo for 1,000, ~$900/mo for 1,500; enterprise custom), billed per resolved ticket. These figures are unconfirmed by the live page and not used as numeric values. | yuma.ai |
Last verified 2026-06-15. yuma.ai/pricing confirmed demo-only ('Book a personalized demo') — no published prices. SOC 2 + GDPR stated on Yuma security blog; HIPAA not stated → null. Historical per-resolution tiers from third-party blogs not confirmed by the live page; monthlyUsd null.
Capabilities
Integrations: Zendesk, Gorgias, Shopify, Recharge, Loop Returns, Klaviyo, AfterShip, Yotpo, Stripe.
Key features: Outcome-based billing — only pay for fully resolved tickets; 50+ integrations covering e-commerce, shipping, returns, subscriptions, loyalty; Automates order lookups, returns, refunds, tracking natively in the Shopify ecosystem; SOC 2 compliant with Vanta-monitored public trust center.
Plan limits: No published pricing — demo required; Focused exclusively on e-commerce use cases; Data deleted after 13 weeks by default.
Frequently asked questions
Does Yuma AI support HIPAA?
Yuma AI HIPAA support: —. SOC 2: Yes. GDPR: Yes.
Does Yuma AI have a free plan?
Yuma AI free tier: No.