AI Customer Support · pricing · Updated October 2026
Voiceflow pricing (2026)
Voiceflow publishes no monthly price — its published figure is on another basis (annual-only, non-USD, or one-time) as checked on 2026-10-12, read from Voiceflow's own pricing page; 2 plans. Best for Support and CX teams building their own AI agents. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: not priced monthly
- Free tier: —
- Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
- Best for: Support and CX teams building their own AI agents; Agencies building agents for clients
As of · every figure below links to its source
Voiceflow plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Agencies & Partners | not priced monthly | — | Custom / quote | Free trial, no credit card; 'transparent, usage-based billing', but no dollar figure is published. Multi-client workspaces, white-labeling, all major model providers. | voiceflow.com |
| Businesses | not priced monthly | — | Custom / quote | Book a demo / request pricing; no dollar figure published. Self-serve or fully managed implementation, voice and chat deployment, observability, roles and permissions. | voiceflow.com |
Last verified 2026-10-12. Added 2026-10-12 after the vendor wrote on 2026-10-06 that it belongs beside the support-agent platforms already covered here. voiceflow.com/pricing, read on 2026-10-12, publishes no dollar figures: a usage-billed agency plan with a free trial and a quoted business plan, both recorded without a price. SOC 2 Type II, ISO 27001, GDPR and HIPAA are listed on voiceflow.com/legal/security. The same vendor's record in AI chatbot builders was corrected the same day.
Price changes
No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Key features: Agent builder for chat and voice with workflows and guardrails; Choice of LLM provider or bring your own model; Observability and LLM-powered evaluations; Environments from development to production.
Plan limits: No published prices: agency plan is usage-billed, business plan is quoted.
Frequently asked questions
Does Voiceflow support HIPAA?
Yes — Voiceflow states HIPAA support on its public pages. Its public pages also state SOC 2 and GDPR compliance.
Does Voiceflow have a free plan?
Voiceflow's public pages do not say whether it has a free tier.
Voiceflow vs alternatives
Compare all AI customer support · True cost of AI customer support · SOC 2 claims in AI customer support · HIPAA claims in AI customer support · GDPR claims in AI customer support · Open data · MCP
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This standing as a plaque
Voiceflow currently holds a bronze deskmark here — Rank 6 of 10 · AI Customer Support. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".
The image is drawn from our live data, so it follows the standing rather than freezing it: if Voiceflow moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.