Best AI Customer Support · alternatives
Best Help Scout alternatives (2026)
9 alternatives to Help Scout in ai customer support, ranked by entry price. Help Scout starts at $0/mo. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.
Key takeaways
- Free alternatives: Tidio (Lyro AI).
- Closest by price: Tidio (Lyro AI) ($0/mo), Gorgias ($10/mo), Intercom Fin ($39/user/mo).
Help Scout alternatives compared
| # | Alternative | Entry price | Free | HIPAA | Best for | Source |
|---|---|---|---|---|---|---|
| 1 | Tidio (Lyro AI) | $0/mo | Yes | No | SMB e-commerce | tidio.com |
| 2 | Gorgias STALE · 2026-09-02 | $10/mo | No | Yes | Shopify e-commerce brands | gorgias.com |
| 3 | Intercom Fin STALE · 2026-09-02 | $39/user/mo | No | Yes | mid-market SaaS | intercom.com |
| 4 | Ada STALE · 2026-09-02 | quote-only | No | Yes | large enterprises (300K+ conversations/year) | ada.cx |
| 5 | Decagon STALE · 2026-09-02 | quote-only | No | Yes | large enterprises with high support volume | decagon.ai |
| 6 | Forethought | quote-only | No | Yes | mid-market to enterprise SaaS | forethought.ai |
| 7 | Sierra STALE · 2026-09-02 | quote-only | No | Yes | large enterprises requiring heavily customized AI agents | sierra.ai |
| 8 | Voiceflow | not priced monthly | — | Yes | Support and CX teams building their own AI agents | voiceflow.com |
| 9 | Yuma AI STALE · 2026-09-02 | not priced monthly | No | — | Shopify and DTC e-commerce brands | yuma.ai |
Data current through 2026-11-01. STALE marks a row whose price we have not re-checked at its source in over 30 days; a vendor with no published price is marked when any of its plans is. 6 of 9 rows above are marked. Compare any two directly on the AI Customer Support index.