Best CRM Software · head-to-head
Salesforce Sales Cloud vs Freshsales (Freshworks CRM)
A sourced, side-by-side comparison for crm software. Salesforce Sales Cloud has the lower entry price. Every figure links to the vendor's own page and the date we captured it.
Salesforce Sales Cloud has the lower entry price — Salesforce Sales Cloud starts at $0/mo, Freshsales (Freshworks CRM) at $0/mo. Free tier: Salesforce Sales Cloud Yes, Freshsales (Freshworks CRM) Yes. HIPAA: Salesforce Sales Cloud Yes, Freshsales (Freshworks CRM) Yes.
As of 2026-06-13 · figures link to their source below
Side by side
Salesforce Sales Cloud
$0/mo entryFreshsales (Freshworks CRM)
$0/mo entrySources — Salesforce Sales Cloud: salesforce.com (verified 2026-06-13) · Freshsales (Freshworks CRM): freshworks.com (verified 2026-06-13)
Key features
Salesforce Sales Cloud: Einstein / Agentforce AI agents for sales; AppExchange marketplace with thousands of apps; Deeply customizable platform (custom objects, Flow automation, Apex); Advanced forecasting and pipeline inspection; Native Slack and Tableau analytics integration
Freshsales (Freshworks CRM): Freddy AI: 0-99 contact scoring, at-risk deal flags, AI email drafting; Built-in telephony (phone system out of the box, no third-party dialer); Sales sequences and auto-assignment / territory management; Unified Freshworks suite (support, marketing, calling); Visual Kanban deal views