Best CRM Software · head-to-head
Salesforce Sales Cloud vs Zoho CRM
A sourced, side-by-side comparison for crm software. Salesforce Sales Cloud has the lower entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.
Salesforce Sales Cloud has the lower entry price — Salesforce Sales Cloud starts at $0/mo, Zoho CRM at $0/mo. Free tier: Salesforce Sales Cloud Yes, Zoho CRM Yes. HIPAA: Salesforce Sales Cloud Yes, Zoho CRM Yes.
As of 2026-09-02 · figures link to their source below
Side by side
Salesforce Sales Cloud
$0/mo entryZoho CRM
$0/mo entrySources — Salesforce Sales Cloud: salesforce.com (verified 2026-09-02) · Zoho CRM: zoho.com (verified 2026-09-02)
Key features
Salesforce Sales Cloud: Einstein / Agentforce AI agents for sales; AppExchange marketplace with thousands of apps; Deeply customizable platform (custom objects, Flow automation, Apex); Advanced forecasting and pipeline inspection; Native Slack and Tableau analytics integration
Zoho CRM: Zia AI assistant (predictive scoring, anomaly detection, Zia Vision card scanning); Blueprint process automation and CPQ; Deep native integration across the Zoho ecosystem (40+ apps); Highly affordable per-user pricing for full automation; Territory management and advanced forecasting