The Front Desk Review

Best CRM Software · head-to-head

Salesforce Sales Cloud vs Zoho CRM

A sourced, side-by-side comparison for crm software. Salesforce Sales Cloud has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

Salesforce Sales Cloud has the lower entry price — Salesforce Sales Cloud starts at $0/mo, Zoho CRM at $0/mo. Free tier: Salesforce Sales Cloud Yes, Zoho CRM Yes. HIPAA: Salesforce Sales Cloud Yes, Zoho CRM Yes.

As of 2026-06-13 · figures link to their source below

Side by side

Salesforce Sales Cloud

$0/mo entry
Entry price$0/mo (Free (Starter))
Free tierYes
HIPAA (BAA)Yes
SOC 2Yes
GDPRYes
Best forlarge enterprises with complex sales processes

Zoho CRM

$0/mo entry
Entry price$0/mo (Free)
Free tierYes
HIPAA (BAA)Yes
SOC 2Yes
GDPRYes
Best forbudget-conscious SMBs wanting full automation

Sources — Salesforce Sales Cloud: salesforce.com (verified 2026-06-13) · Zoho CRM: zoho.com (verified 2026-06-13)

Key features

Salesforce Sales Cloud: Einstein / Agentforce AI agents for sales; AppExchange marketplace with thousands of apps; Deeply customizable platform (custom objects, Flow automation, Apex); Advanced forecasting and pipeline inspection; Native Slack and Tableau analytics integration

Zoho CRM: Zia AI assistant (predictive scoring, anomaly detection, Zia Vision card scanning); Blueprint process automation and CPQ; Deep native integration across the Zoho ecosystem (40+ apps); Highly affordable per-user pricing for full automation; Territory management and advanced forecasting

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