Best Customer Success Software · alternatives
Best Planhat alternatives (2026)
7 alternatives to Planhat in customer success software, ranked by entry price. Planhat starts at —/mo. Every figure links to the vendor's own page and the date we captured it.
Key takeaways
- Closest by price: Akita ($49/mo), ChurnZero (—/mo), Custify (—/mo).
Planhat alternatives compared
| # | Alternative | Entry price | Free | HIPAA | Best for | Source |
|---|---|---|---|---|---|---|
| 1 | Akita | $49/mo | No | — | Small and growing SaaS teams | akitaapp.com |
| 2 | ChurnZero | — | No | Yes | Mid-market to enterprise B2B SaaS | quote-only |
| 3 | Custify | — | No | — | European B2B SaaS companies | quote-only |
| 4 | EverAfter | — | No | — | Digital CS and scaled customer success | quote-only |
| 5 | Gainsight | — | No | Yes | Enterprise B2B SaaS CS teams | quote-only |
| 6 | Totango | — | — | — | Scaling B2B SaaS teams | quote-only |
| 7 | Vitally | — | No | — | B2B SaaS CS teams | quote-only |
Data current through 2026-06-15. Compare any two directly on the Customer Success Software index.