Best Customer Success Software · alternatives
Best Planhat alternatives (2026)
7 alternatives to Planhat in customer success software, ranked by entry price. Planhat starts at —/mo. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.
Key takeaways
- Closest by price: Akita ($49/mo), ChurnZero (—/mo), Custify (—/mo).
Planhat alternatives compared
| # | Alternative | Entry price | Free | HIPAA | Best for | Source |
|---|---|---|---|---|---|---|
| 1 | Akita | $49/mo | No | — | Small and growing SaaS teams | akitaapp.com |
| 2 | ChurnZero | quote-only | No | Yes | Mid-market to enterprise B2B SaaS | churnzero.com |
| 3 | Custify | not priced monthly | No | — | European B2B SaaS companies | custify.com |
| 4 | EverAfter | not priced monthly | No | — | Digital CS and scaled customer success | everafter.ai |
| 5 | Gainsight | not priced monthly | No | Yes | Enterprise B2B SaaS CS teams | gainsight.com |
| 6 | Totango STALE · 2026-06-15 | not priced monthly | — | — | Scaling B2B SaaS teams | totango.com |
| 7 | Vitally | not priced monthly | No | — | B2B SaaS CS teams | vitally.io |
Data current through 2026-09-02. STALE marks a row with at least one plan we have not re-checked at its source in over 30 days. 1 of 7 rows above is marked. Compare any two directly on the Customer Success Software index.