Best Customer Success Software · alternatives
Best Vitally alternatives (2026)
7 alternatives to Vitally in customer success software, ranked by entry price. Vitally starts at —. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.
Key takeaways
- Closest by price: Akita ($49/mo), ChurnZero (—), Custify (—).
Vitally alternatives compared
| # | Alternative | Entry price | Free | HIPAA | Best for | Source |
|---|---|---|---|---|---|---|
| 1 | Akita | $49/mo | No | — | Small and growing SaaS teams | akitaapp.com |
| 2 | ChurnZero STALE · 2026-09-02 | quote-only | No | Yes | Mid-market to enterprise B2B SaaS | churnzero.com |
| 3 | Custify | not priced monthly | No | — | European B2B SaaS companies | custify.com |
| 4 | EverAfter STALE · 2026-09-02 | not priced monthly | No | — | Digital CS and scaled customer success | everafter.ai |
| 5 | Gainsight | not priced monthly | No | Yes | Enterprise B2B SaaS CS teams | gainsight.com |
| 6 | Planhat STALE · 2026-09-02 | quote-only | No | — | Revenue-focused CS teams | planhat.com |
| 7 | Totango STALE · 2026-06-15 | not priced monthly | — | — | Scaling B2B SaaS teams | totango.com |
Data current through 2026-11-01. STALE marks a row whose price we have not re-checked at its source in over 30 days; a vendor with no published price is marked when any of its plans is. 4 of 7 rows above are marked. Compare any two directly on the Customer Success Software index.