Best Customer Success Software · SOC2
Best SOC 2-compliant Customer Success Software (2026)
7 customer success software that hold a SOC 2 attestation, ranked by entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.
Key takeaways
- Qualifying: ChurnZero, Custify, EverAfter, Gainsight, Planhat, Totango, Vitally.
- Data current through: 2026-09-02. STALE marks a row with at least one plan we have not re-checked at its source in over 30 days. 1 of 7 rows below is marked.
Comparison
| # | Customer Success Software | Entry price | Free | HIPAA | SOC 2 | Best for | Source |
|---|---|---|---|---|---|---|---|
| 1 | ChurnZero | — | No | Yes | Yes | Mid-market to enterprise B2B SaaS | churnzero.com |
| 2 | Custify | — | No | — | Yes | European B2B SaaS companies | custify.com |
| 3 | EverAfter | — | No | — | Yes | Digital CS and scaled customer success | everafter.ai |
| 4 | Gainsight | — | No | Yes | Yes | Enterprise B2B SaaS CS teams | gainsight.com |
| 5 | Planhat | — | No | — | Yes | Revenue-focused CS teams | planhat.com |
| 6 | Totango STALE · 2026-06-15 | — | — | — | Yes | Scaling B2B SaaS teams | totango.com |
| 7 | Vitally | — | No | — | Yes | B2B SaaS CS teams | vitally.io |