Best Fax Services · head-to-head
Dropbox Fax (formerly HelloFax) vs iFax
A sourced, side-by-side comparison for fax services. Dropbox Fax (formerly HelloFax) has the lower entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.
Dropbox Fax (formerly HelloFax) has the lower entry price — Dropbox Fax (formerly HelloFax) starts at $0/mo, iFax at $12.49/mo. Free tier: Dropbox Fax (formerly HelloFax) Yes, iFax No. HIPAA: Dropbox Fax (formerly HelloFax) Yes, iFax Yes.
As of 2026-11-01 · figures link to their source below STALE
Side by side
Dropbox Fax (formerly HelloFax)
$0/mo entryiFax
$12.49/mo entrySources — Dropbox Fax (formerly HelloFax): app.fax.dropbox.com (verified 2026-11-01) · iFax: ifaxapp.com (verified 2026-11-01) STALE · 2026-09-02
Key features
Dropbox Fax (formerly HelloFax): Send and receive faxes from any device without hardware; Email-to-fax and web portal sending; Multiple fax numbers per account (paid); Fax number porting (US & Canada); Document editing and e-signing; International faxing support; No setup or cancellation fees on paid plans; Recognized by Wirecutter as best online fax service; Trusted by 700M+ Dropbox users
iFax: HIPAA-compliant faxing with BAA included on healthcare plans; SOC 2 and ISO 27001 certified (stated on vendor HIPAA-compliant fax page); HIPAA Seal of Compliance Verification via Compliancy Group; 256-bit AES encryption at rest; TLS in transit; Audit logs with timestamps, user activity, and document history; Role-based access controls; OCR for medical documents; Intelligent fax routing to departments/providers; 99.95% uptime SLA on Enterprise plans; Native iOS, Android, Windows, Mac apps; Developer RESTful API; Email-to-fax with TLS; Fax number porting; 24/7 live support on Pro and above