Best Fax Services · head-to-head

iFax vs eFax

A sourced, side-by-side comparison for fax services. iFax has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

iFax has the lower entry price — iFax starts at $12.49/mo, eFax at $18.99/mo. Free tier: iFax No, eFax No. HIPAA: iFax Yes, eFax Yes.

As of 2026-06-14 · figures link to their source below

Side by side

iFax

$12.49/mo entry
Entry price$12.49/mo (Basic)
Free tierNo
HIPAA (BAA)Yes
SOC 2Yes
GDPR
Best forHealthcare organizations needing HIPAA BAA with SOC2-certified infrastructure

eFax

$18.99/mo entry
Entry price$18.99/mo (Personal)
Free tierNo
HIPAA (BAA)Yes
SOC 2
GDPR
Best forHealthcare organizations requiring HIPAA-compliant faxing with BAA

Sources — iFax: ifaxapp.com (verified 2026-06-14) · eFax: efax.com (verified 2026-06-14)

Key features

iFax: HIPAA-compliant faxing with BAA included on healthcare plans; SOC 2 and ISO 27001 certified (stated on vendor HIPAA-compliant fax page); HIPAA Seal of Compliance Verification via Compliancy Group; 256-bit AES encryption at rest; TLS in transit; Audit logs with timestamps, user activity, and document history; Role-based access controls; OCR for medical documents; Intelligent fax routing to departments/providers; 99.95% uptime SLA on Enterprise plans; Native iOS, Android, Windows, Mac apps; Developer RESTful API; Email-to-fax with TLS; Fax number porting; 24/7 live support on Pro and above

eFax: HIPAA-compliant cloud faxing with BAA available; HITRUST Risk-Based 2-Year (r2) Certified; 256-bit AES encryption + TLS in transit; Send/receive via email, web portal, mobile app, print-to-fax; Electronic signature capability; Local and toll-free number options with number porting; Admin portal for user management and usage reporting; Unlimited cloud storage with search; RESTful API for workflow integration; SOX, GLBA, PCI, CCPA compliance support

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