Best Fax Services · head-to-head
iFax vs eFax
A sourced, side-by-side comparison for fax services. iFax has the lower entry price. Every figure links to the vendor's own page and the date we captured it.
At a glance
- Price: iFax $12.49/mo vs eFax $18.99/mo — iFax is cheaper to start.
- Free tier: iFax No; eFax No.
- HIPAA: iFax Yes; eFax Yes.
Side by side
| iFax | eFax | |
|---|---|---|
| Entry price | $12.49/mo (Basic) | $18.99/mo (Personal) |
| Free tier | No | No |
| HIPAA (BAA) | Yes | Yes |
| SOC 2 | Yes | — |
| GDPR | — | — |
| Best for | Healthcare organizations needing HIPAA BAA with SOC2-certified infrastructure | Healthcare organizations requiring HIPAA-compliant faxing with BAA |
Sources — iFax: ifaxapp.com (verified 2026-06-14). eFax: efax.com (verified 2026-06-14).
Key features
iFax: HIPAA-compliant faxing with BAA included on healthcare plans; SOC 2 and ISO 27001 certified (stated on vendor HIPAA-compliant fax page); HIPAA Seal of Compliance Verification via Compliancy Group; 256-bit AES encryption at rest; TLS in transit; Audit logs with timestamps, user activity, and document history; Role-based access controls; OCR for medical documents; Intelligent fax routing to departments/providers; 99.95% uptime SLA on Enterprise plans; Native iOS, Android, Windows, Mac apps; Developer RESTful API; Email-to-fax with TLS; Fax number porting; 24/7 live support on Pro and above
eFax: HIPAA-compliant cloud faxing with BAA available; HITRUST Risk-Based 2-Year (r2) Certified; 256-bit AES encryption + TLS in transit; Send/receive via email, web portal, mobile app, print-to-fax; Electronic signature capability; Local and toll-free number options with number porting; Admin portal for user management and usage reporting; Unlimited cloud storage with search; RESTful API for workflow integration; SOX, GLBA, PCI, CCPA compliance support