Best Fax Services · head-to-head
SRFax vs Dropbox Fax (formerly HelloFax)
A sourced, side-by-side comparison for fax services. Dropbox Fax (formerly HelloFax) has the lower entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.
Dropbox Fax (formerly HelloFax) has the lower entry price — SRFax starts at $12.6/mo, Dropbox Fax (formerly HelloFax) at $0/mo. Free tier: SRFax No, Dropbox Fax (formerly HelloFax) Yes. HIPAA: SRFax Yes, Dropbox Fax (formerly HelloFax) Yes.
As of 2026-11-01 · figures link to their source below STALE
Side by side
SRFax
$12.6/mo entryDropbox Fax (formerly HelloFax)
$0/mo entrySources — SRFax: srfax.com (verified 2026-09-26) STALE · 2026-09-26 · Dropbox Fax (formerly HelloFax): app.fax.dropbox.com (verified 2026-11-01)
Key features
SRFax: HIPAA-compliant faxing with BAA available upon request; Canadian PHIPA-compliant (based in British Columbia); Elliptic Curve Cryptography (ECC) + AES-256 encryption; FIPS-140 permanent deletion of fax content post-transmission; Optional PGP encryption for added security; Penetration testing at least 4 times/year by third parties; Multiple user accounts per subscription; Unlimited authorized email addresses; Unlimited cloud storage; OCR (optical character recognition) optional add-on; Email-to-fax and fax-to-email; API for developer integration; Phone support from British Columbia, Canada
Dropbox Fax (formerly HelloFax): Send and receive faxes from any device without hardware; Email-to-fax and web portal sending; Multiple fax numbers per account (paid); Fax number porting (US & Canada); Document editing and e-signing; International faxing support; No setup or cancellation fees on paid plans; Recognized by Wirecutter as best online fax service; Trusted by 700M+ Dropbox users