Is incident.io or PagerDuty cheaper?

incident.io has the lower entry price — incident.io starts at $0/mo and PagerDuty at $0/mo.

Does incident.io or PagerDuty support HIPAA?

HIPAA support — incident.io: Yes; PagerDuty: —. Confirm current scope with the vendor.

incident.io vs PagerDuty

A sourced, side-by-side comparison for incident management. incident.io has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

incident.io has the lower entry price — incident.io starts at $0/mo, PagerDuty at $0/mo. Free tier: incident.io Yes, PagerDuty Yes. HIPAA: incident.io Yes, PagerDuty —.

As of 2026-06-14 · figures link to their source below

Side by side

incident.io

$0/mo entry

Entry price$0/mo (Basic)

Free tierYes

HIPAA (BAA)Yes

SOC 2Yes

GDPRYes

Best forSlack-first engineering teams wanting native chat-based incident response

PagerDuty

$0/mo entry

Entry price$0/mo (Free)

Free tierYes

HIPAA (BAA)—

SOC 2Yes

GDPRYes

Best forLarge enterprise DevOps/SRE teams needing broad ecosystem coverage

Sources — incident.io: incident.io (verified 2026-06-14) · PagerDuty: pagerduty.com (verified 2026-06-14)

Key features

incident.io: Slack/Teams-native incident response workflow; AI-powered automation and post-incident summaries; Built-in on-call scheduling (add-on); Customizable post-incident review processes; HIPAA compliance across all plan tiers

PagerDuty: ML-powered alert noise reduction and intelligent grouping; Automated runbook execution; Dynamic stakeholder orchestration across teams; Customer support to incident linkage in real time; 750+ out-of-the-box integrations

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