Is incident.io or PagerDuty cheaper?

incident.io has the lower entry price — incident.io starts at $0/mo and PagerDuty at $0/mo.

Does incident.io or PagerDuty support HIPAA?

HIPAA support — incident.io: Yes; PagerDuty: —. Confirm current scope with the vendor.

incident.io vs PagerDuty

A sourced, side-by-side comparison for incident management. incident.io has the lower entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.

incident.io has the lower entry price — incident.io starts at $0/mo, PagerDuty at $0/mo. Free tier: incident.io Yes, PagerDuty Yes. HIPAA: incident.io Yes, PagerDuty —.

As of 2026-09-02 · figures link to their source below

Side by side

incident.io

$0/mo entry

Entry price$0/mo (Basic)

Free tierYes

HIPAA (BAA)Yes

SOC 2Yes

GDPRYes

Best forSlack-first engineering teams wanting native chat-based incident response

PagerDuty

$0/mo entry

Entry price$0/mo (Free)

Free tierYes

HIPAA (BAA)—

SOC 2Yes

GDPRYes

Best forLarge enterprise DevOps/SRE teams needing broad ecosystem coverage

Sources — incident.io: incident.io (verified 2026-09-02) · PagerDuty: pagerduty.com (verified 2026-09-02)

Key features

incident.io: Slack/Teams-native incident response workflow; AI-powered automation and post-incident summaries; Built-in on-call scheduling (add-on); Customizable post-incident review processes; HIPAA compliance across all plan tiers

PagerDuty: ML-powered alert noise reduction and intelligent grouping; Automated runbook execution; Dynamic stakeholder orchestration across teams; Customer support to incident linkage in real time; 750+ out-of-the-box integrations

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