Independent · sourced · Updated June 2026
Best Incident Management (2026)
The cheapest incident management is FireHydrant at $0/mo. 5 offer a free tier (FireHydrant, incident.io, Opsgenie (Atlassian)). This page compares 7 options on entry price, free tier, HIPAA/SOC 2 and best-for — every figure linked to its source, updated June 2026.
7 options compared on price, free tier, compliance and fit — ranked cheapest-first. Every figure links to the vendor's own page and the date we captured it; quote-only tiers show “—”, never a guess.
Key takeaways
- Cheapest: FireHydrant at $0/mo (Free).
- Typical paid price: from $10/mo, median $20/mo, up to $25/mo — across 7 with published pricing.
- Free tier: FireHydrant, incident.io, Opsgenie (Atlassian), PagerDuty, Squadcast.
- HIPAA-ready: incident.io, Rootly.
- Tracked: 7 vendors, data current through 2026-06-15.
Comparison
| # | Incident Management | Entry price | Free | HIPAA | SOC 2 | Best for | Source |
|---|---|---|---|---|---|---|---|
| 1 | FireHydrant | $0/mo Free | Yes | — | Yes | Engineering teams wanting a single platform from on-call through retrospective | firehydrant.com |
| 2 | incident.io | $0/mo Basic | Yes | Yes | Yes | Slack-first engineering teams wanting native chat-based incident response | incident.io |
| 3 | Opsgenie (Atlassian) | $0/mo Free | Yes | No | Yes | Atlassian-ecosystem shops already using Jira or Confluence | atlassian.com |
| 4 | PagerDuty | $0/mo Free | Yes | — | Yes | Large enterprise DevOps/SRE teams needing broad ecosystem coverage | pagerduty.com |
| 5 | Squadcast | $0/mo Free | Yes | No | Yes | Cost-conscious teams replacing PagerDuty + FireHydrant with a single tool | squadcast.com |
| 6 | Splunk On-Call | $10/mo Starter | No | — | — | Teams deeply invested in the Splunk observability ecosystem | softwareadvice.com |
| 7 | Rootly | $20/mo Essentials | No | Yes | Yes | Startups and scaleups wanting HIPAA compliance with startup pricing | rootly.com |
Prices are the lowest published self-serve monthly rate as captured on the linked source. Annual-billing and usage details are on each vendor's record in our open dataset.
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Frequently asked questions
What is the cheapest incident management?
FireHydrant has the lowest published entry price at $0/mo (Free), as of 2026-06-15.
How much does incident management cost per month?
Across the 7 incident management with published paid pricing, the median starting price is $20/mo, ranging from $10/mo to $25/mo, as of 2026-06-15. 5 also offer a free tier.
Which incident management have a free plan?
FireHydrant, incident.io, Opsgenie (Atlassian), PagerDuty, Squadcast offer a free tier.
Which incident management support HIPAA?
incident.io, Rootly state HIPAA support (a BAA). Always confirm current scope with the vendor.
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How we compiled this
Prices sourced from each vendor's official pricing page via WebFetch on 2026-06-14. monthlyUsd reflects the effective per-seat cost for one user at the entry quota. Where annual-only billing is published, annualized monthly rate is used and month-to-month rate noted. Quote-only and enterprise tiers are recorded with monthlyUsd=null. Splunk On-Call's official pricing URL returned 404; pricing sourced from softwareadvice.com (2026-06-14) and noted in provenance. Blameless was acquired by FireHydrant (301 redirect confirmed 2026-06-14) and is not listed as a separate vendor. Opsgenie is end-of-sale as of 2025-06-04 per Atlassian announcement but included because existing subscriptions continue until 2027-04-05.
Last verified 2026-06-15. We re-check published prices and compliance on a recurring cadence and update this page when they change.
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