Incident Management · pricing · Updated September 2026
Rootly pricing (2026)
Rootly starts at $20/mo (Essentials) as checked on 2026-09-02, read from Rootly's own pricing page; 2 plans. Best for Startups and scaleups wanting HIPAA compliance with startup pricing. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $20/mo (Essentials)
- Free tier: No · 14-day trial
- Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
- Best for: Startups and scaleups wanting HIPAA compliance with startup pricing; Teams using Slack as primary incident command center; SRE teams wanting AI-native root cause analysis and remediation suggestions
As of · every figure below links to its source
Rootly plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Essentials | $20 | — | per_seat | $20/user/month for Incident Response module; same $20/user/month for On-Call module (sold separately or bundled). Startup discount of up to 50% available for qualifying companies. | rootly.com |
| Enterprise | not priced monthly | — | custom | Contact sales. Added flexibility and security for enterprise scale. | rootly.com |
Last verified 2026-09-02. Official pricing page https://rootly.com/pricing fetched 2026-06-14. Page explicitly states SOC 2 Type II, GDPR, CCPA, and HIPAA compliant, with BAA coverage — hipaa=true, baa=true (re-verified 2026-06-14). No annual billing option or discount mentioned. Essentials plan: $20/user/month for both Incident Response and On-Call modules. Startup discount program (up to 50% off) for companies <100 employees / <$50M raised / <5 years old. Re-verified 2026-09-02 against the live pricing page; published figures unchanged.
Price changes
Price on record
$20/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Slack, Microsoft Teams, Jira, Confluence, Datadog, GitHub, Zoom, Sentry.
Key features: Agentic AI SRE with root cause analysis and suggested fixes; MCP server integration for in-IDE incident resolution; Slack/Teams-native workflows with bi-directional Jira sync; AI-powered meeting transcription and real-time summaries; HIPAA-compliant with BAA (SOC 2 Type II, GDPR, CCPA).
Plan limits: No free tier; Essentials starts at $20/user/month; Trial typically 2 weeks (extendable on request); Incident Response and On-Call sold as separate $20/user/month modules or bundled; Startup discount up to 50% for companies under 100 employees, $50M raised, 5 years old; Pay-what-you-can for companies under 25 employees.
Frequently asked questions
How much does Rootly cost?
Rootly starts at $20/mo (Essentials); it has 2 published plans. Verified 2026-09-02.
What are cheaper alternatives to Rootly?
Cheaper incident management than Rootly (entry $20/mo) include Splunk On-Call at $10/mo, Opsgenie (Atlassian) at $11.55/mo, incident.io at $19/mo. Verified 2026-09-02.
Does Rootly support HIPAA?
Rootly HIPAA support: Yes. SOC 2: Yes. GDPR: Yes.
Does Rootly have a free plan?
Rootly free tier: No; 14-day free trial.
Rootly vs alternatives
Compare all incident management · SOC 2-certified incident management · GDPR-compliant incident management · Open data · MCP
Cheaper incident management alternatives
- incident.io from $19/mo
- Opsgenie (Atlassian) from $11.55/mo
- Splunk On-Call from $10/mo
More incident management tools
Related categories
Display this standing
Rootly currently holds a silver deskmark here — Rank 3 of 7 · Incident Management. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm and money never touches it.
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