Best Incident Management · pricing · Updated June 2026
PagerDuty pricing (2026)
PagerDuty starts at $0/mo (Free), across 4 plans. Best for Large enterprise DevOps/SRE teams needing broad ecosystem coverage. Every figure links to PagerDuty's own page and the date we captured it.
At a glance
- Entry price: $0/mo (Free)
- Free tier: Yes · 14-day trial
- Compliance: HIPAA — · SOC 2 Yes · GDPR Yes
- Best for: Large enterprise DevOps/SRE teams needing broad ecosystem coverage; Organizations with existing Salesforce or ServiceNow investments; Teams requiring FedRAMP-authorized tooling
PagerDuty plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free | $0 | — | flat | Up to 5 users. | pagerduty.com |
| Professional | $25 | −16% | per_seat | Month-to-month rate $25/user; annual rate $21/user/month (saves $48/user/year). 16% annual discount. | pagerduty.com |
| Business | $49 | −16% | per_seat | Month-to-month rate $49/user; annual rate $41/user/month (saves $96/user/year). 16% annual discount. | pagerduty.com |
| Enterprise | Quote-only | — | custom | Contact sales. End-to-end incident management for the full lifecycle. | pagerduty.com |
Last verified 2026-06-14. Official pricing page https://www.pagerduty.com/pricing/ fetched 2026-06-14. Security page https://www.pagerduty.com/security/ fetched 2026-06-14 — no HIPAA/BAA stated (SOC2 Type II, ISO 27001, FedRAMP Low). Monthly prices: Professional $25/user, Business $49/user when billed monthly; annual rates $21 and $41 respectively (16% discount stated on page).
Capabilities
Integrations: Datadog, AWS CloudWatch, Splunk, ServiceNow, Jira, Zendesk, Salesforce, Microsoft Teams.
Key features: ML-powered alert noise reduction and intelligent grouping; Automated runbook execution; Dynamic stakeholder orchestration across teams; Customer support to incident linkage in real time; 750+ out-of-the-box integrations.
Plan limits: Free: up to 5 users; Free: 100 SMS/phone notifications per month; Free: 1 on-call schedule, 1 escalation policy; Professional: unlimited users, external status page 250 subscribers; Business: external status page 500 subscribers, 1-year historical data.
Frequently asked questions
How much does PagerDuty cost?
PagerDuty starts at $0/mo (Free); it has 4 published plans. Verified 2026-06-14.
Is PagerDuty cheaper billed annually?
Yes. PagerDuty publishes a 16% discount for paying annually (on the Professional plan). Verified 2026-06-14.
What are cheaper alternatives to PagerDuty?
Cheaper incident management than PagerDuty (entry $0/mo) include Splunk On-Call at $10/mo, Opsgenie (Atlassian) at $11.55/mo, incident.io at $19/mo. Verified 2026-06-14.
Does PagerDuty support HIPAA?
PagerDuty HIPAA support: —. SOC 2: Yes. GDPR: Yes.
Does PagerDuty have a free plan?
PagerDuty free tier: Yes; 14-day free trial.
PagerDuty vs alternatives
Compare all incident management → · PagerDuty alternatives → · Open data · MCP
Cheaper incident management alternatives
- Squadcast from $20/mo
- Rootly from $20/mo
- incident.io from $19/mo
- Opsgenie (Atlassian) from $11.55/mo
- Splunk On-Call from $10/mo