Incident Management · pricing · Updated September 2026
PagerDuty pricing (2026)
PagerDuty's paid plans start at $25/user/mo (Professional) as checked on 2026-09-27, read from PagerDuty's own pricing page; 4 plans. Best for Large enterprise DevOps/SRE teams needing broad ecosystem coverage. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $25/user/mo (Professional) · 16% off with annual billing
- Free tier: Yes · 14-day trial
- Compliance: HIPAA — · SOC 2 Yes · GDPR Yes
- Best for: Large enterprise DevOps/SRE teams needing broad ecosystem coverage; Organizations with existing Salesforce or ServiceNow investments; Teams requiring FedRAMP-authorized tooling
As of · every figure below links to its source STALE · 2026-09-27
PagerDuty plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free STALE · 2026-09-27 | $0 | — | Flat monthly | Up to 5 users. | pagerduty.com |
| Professional STALE · 2026-09-27 | $25 | −16% | Per user / seat | Month-to-month rate $25/user; annual rate $21/user/month (saves $48/user/year). 16% annual discount. | pagerduty.com |
| Business STALE · 2026-09-27 | $49 | −16% | Per user / seat | Month-to-month rate $49/user; annual rate $41/user/month (saves $96/user/year). 16% annual discount. | pagerduty.com |
| Enterprise STALE · 2026-09-27 | not priced monthly | — | Custom / quote | Contact sales. End-to-end incident management for the full lifecycle. | pagerduty.com |
Last verified 2026-09-27. STALE marks a plan we have not re-checked at its source in over 30 days. Every plan above is marked — we flag rather than silently retain. Official pricing page https://www.pagerduty.com/pricing/ fetched 2026-06-14. Security page https://www.pagerduty.com/security/ fetched 2026-06-14 — no HIPAA/BAA stated (SOC2 Type II, ISO 27001, FedRAMP Low). Monthly prices: Professional $25/user, Business $49/user when billed monthly; annual rates $21 and $41 respectively (16% discount stated on page).
Price changes
Price on record
$25/user/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Corrections to this record
Changes we made to our own record of PagerDuty, newest first: a figure read again on the vendor's page, a plan it no longer lists, a note. None of them is a price change by PagerDuty. Every correction on the site is in the corrections log.
-
Source replaced, price unchanged. https://www.pagerduty.com/pricing/ answers 301 and lands on https://www.pagerduty.com/pricing/incident-management/ — the same page at the address the site now uses. The figure is unchanged and still stands on the day it was read; only the link the reader follows is corrected, so it no longer bounces through a redirect. Same host, same scheme, and the destination keeps every distinguishing word of the page's own name.
Capabilities
Integrations: Datadog, AWS CloudWatch, Splunk, ServiceNow, Jira, Zendesk, Salesforce, Microsoft Teams.
Key features: ML-powered alert noise reduction and intelligent grouping; Automated runbook execution; Dynamic stakeholder orchestration across teams; Customer support to incident linkage in real time; 750+ out-of-the-box integrations.
Plan limits: Free: up to 5 users; Free: 100 SMS/phone notifications per month; Free: 1 on-call schedule, 1 escalation policy; Professional: unlimited users, external status page 250 subscribers; Business: external status page 500 subscribers, 1-year historical data.
Frequently asked questions
How much does PagerDuty cost?
PagerDuty's paid plans start at $25/user/mo (Professional), and it lists a $0 plan (Free); it has 4 published plans. Verified 2026-09-27.
Is PagerDuty cheaper billed annually?
Yes. PagerDuty publishes a 16% discount for paying annually (on the Professional plan). Verified 2026-09-27.
What are cheaper alternatives to PagerDuty?
Cheaper incident management than PagerDuty (entry $25/user/mo) include Splunk On-Call at $10/user/mo, Opsgenie (Atlassian) at $11.55/user/mo, incident.io at $19/user/mo. Verified 2026-09-27.
Does PagerDuty support HIPAA?
PagerDuty's public pages do not say whether it supports HIPAA. Its public pages also state SOC 2 and GDPR compliance.
Does PagerDuty have a free plan?
Yes — PagerDuty publishes a free tier; it offers a 14-day free trial.
PagerDuty vs alternatives
Compare all incident management · PagerDuty alternatives · SOC 2 claims in incident management · GDPR claims in incident management · Open data · MCP
Cheaper incident management alternatives
- Squadcast from $20/user/mo
- Rootly from $20/user/mo
- incident.io from $19/user/mo
- Opsgenie (Atlassian) from $11.55/user/mo
- Splunk On-Call from $10/user/mo
More incident management tools
Related categories
This standing as a plaque
PagerDuty currently holds a bronze deskmark here — Rank 7 of 7 · Incident Management. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".
The image is drawn from our live data, so it follows the standing rather than freezing it: if PagerDuty moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.