Incident Management · pricing · Updated September 2026
incident.io pricing (2026)
incident.io starts at $0/mo (Basic) as checked on 2026-09-02, read from incident.io's own pricing page; 4 plans. Best for Slack-first engineering teams wanting native chat-based incident response. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $0/mo (Basic)
- Free tier: Yes
- Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
- Best for: Slack-first engineering teams wanting native chat-based incident response; Healthcare-adjacent SaaS teams requiring HIPAA compliance at free tier; Teams consolidating on-call and incident management in one tool
As of · every figure below links to its source
incident.io plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Basic | $0 | — | flat | Free plan. Core incident management to get started. | incident.io |
| Team | $19 | −21% | per_seat | Month-to-month $19/user; annual $15/user/month (21% discount). On-call add-on +$10/user/month available. | incident.io |
| Pro | $25 | — | per_seat | Monthly billing only published at $25/user/month; no annual rate listed. On-call add-on +$20/user/month available. | incident.io |
| Enterprise | not priced monthly | — | custom | Contact sales. Advanced security, support, and control. | incident.io |
Last verified 2026-09-02. Official pricing page https://incident.io/pricing fetched 2026-06-14. Page states HIPAA Compliant across all plans; no explicit BAA mention. Team plan: $19/user/month (monthly) or $15/user/month (annual, 21% discount). Pro plan: $25/user/month — no annual price published for Pro. Enterprise: contact sales. Integrations list from https://incident.io/integrations fetched 2026-06-14. Re-verified 2026-09-02 against the live pricing page; published figures unchanged.
Price changes
Price on record
$19/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Slack, Microsoft Teams, Jira, PagerDuty, Datadog, GitHub, Opsgenie, Confluence.
Key features: Slack/Teams-native incident response workflow; AI-powered automation and post-incident summaries; Built-in on-call scheduling (add-on); Customizable post-incident review processes; HIPAA compliance across all plan tiers.
Plan limits: Basic (Free): single team on-call, basic automation; Team: multi-team on-call, AI automation; Pro: advanced insights, private incidents, customizable post-incident processes; On-call available as add-on: +$10/user/month (Team), +$20/user/month (Pro).
Frequently asked questions
How much does incident.io cost?
incident.io starts at $0/mo (Basic); it has 4 published plans. Verified 2026-09-02.
Is incident.io cheaper billed annually?
Yes. incident.io publishes a 21% discount for paying annually (on the Team plan). Verified 2026-09-02.
What are cheaper alternatives to incident.io?
Cheaper incident management than incident.io (entry $0/mo) include Splunk On-Call at $10/mo, Opsgenie (Atlassian) at $11.55/mo. Verified 2026-09-02.
Does incident.io support HIPAA?
incident.io HIPAA support: Yes. SOC 2: Yes. GDPR: Yes.
Does incident.io have a free plan?
incident.io free tier: Yes.
incident.io vs alternatives
Compare all incident management · incident.io alternatives · SOC 2-certified incident management · GDPR-compliant incident management · Open data · MCP
Cheaper incident management alternatives
- Opsgenie (Atlassian) from $11.55/mo
- Splunk On-Call from $10/mo
More incident management tools
Related categories
Display this standing
incident.io currently holds a gold deskmark here — Rank 1 of 7 · Incident Management. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm and money never touches it.
The image is drawn from our live data, so it follows the standing rather than freezing it: if incident.io moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.