The Front Desk Review

Best Incident Management · head-to-head

Opsgenie (Atlassian) vs PagerDuty

A sourced, side-by-side comparison for incident management. Opsgenie (Atlassian) has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

Opsgenie (Atlassian) has the lower entry price — Opsgenie (Atlassian) starts at $0/mo, PagerDuty at $0/mo. Free tier: Opsgenie (Atlassian) Yes, PagerDuty Yes. HIPAA: Opsgenie (Atlassian) No, PagerDuty —.

As of 2026-06-14 · figures link to their source below

Side by side

Opsgenie (Atlassian)

$0/mo entry
Entry price$0/mo (Free)
Free tierYes
HIPAA (BAA)No
SOC 2Yes
GDPRYes
Best forAtlassian-ecosystem shops already using Jira or Confluence

PagerDuty

$0/mo entry
Entry price$0/mo (Free)
Free tierYes
HIPAA (BAA)—
SOC 2Yes
GDPRYes
Best forLarge enterprise DevOps/SRE teams needing broad ecosystem coverage

Sources — Opsgenie (Atlassian): atlassian.com (verified 2026-06-14) · PagerDuty: pagerduty.com (verified 2026-06-14)

Key features

Opsgenie (Atlassian): Multi-channel actionable alerting with noise filtering; On-call scheduling with override management; ChatOps war room orchestration for cross-team response; Service-aware incident management with business impact visibility; Advanced analytics covering MTTA, MTTR, and team productivity

PagerDuty: ML-powered alert noise reduction and intelligent grouping; Automated runbook execution; Dynamic stakeholder orchestration across teams; Customer support to incident linkage in real time; 750+ out-of-the-box integrations

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