Best Incident Management · head-to-head
Opsgenie (Atlassian) vs PagerDuty
A sourced, side-by-side comparison for incident management. Opsgenie (Atlassian) has the lower entry price. Every figure links to the vendor's own page and the date we captured it.
At a glance
- Price: Opsgenie (Atlassian) $0/mo vs PagerDuty $0/mo — Opsgenie (Atlassian) is cheaper to start.
- Free tier: Opsgenie (Atlassian) Yes; PagerDuty Yes.
- HIPAA: Opsgenie (Atlassian) No; PagerDuty —.
Side by side
| Opsgenie (Atlassian) | PagerDuty | |
|---|---|---|
| Entry price | $0/mo (Free) | $0/mo (Free) |
| Free tier | Yes | Yes |
| HIPAA (BAA) | No | — |
| SOC 2 | Yes | Yes |
| GDPR | Yes | Yes |
| Best for | Atlassian-ecosystem shops already using Jira or Confluence | Large enterprise DevOps/SRE teams needing broad ecosystem coverage |
Sources — Opsgenie (Atlassian): atlassian.com (verified 2026-06-14). PagerDuty: pagerduty.com (verified 2026-06-14).
Key features
Opsgenie (Atlassian): Multi-channel actionable alerting with noise filtering; On-call scheduling with override management; ChatOps war room orchestration for cross-team response; Service-aware incident management with business impact visibility; Advanced analytics covering MTTA, MTTR, and team productivity
PagerDuty: ML-powered alert noise reduction and intelligent grouping; Automated runbook execution; Dynamic stakeholder orchestration across teams; Customer support to incident linkage in real time; 750+ out-of-the-box integrations