Is PlaybookUX or Userlytics cheaper?

PlaybookUX has the lower entry price — PlaybookUX starts at $267/mo and Userlytics at $699/mo.

Does PlaybookUX or Userlytics support HIPAA?

HIPAA support — PlaybookUX: —; Userlytics: —. Confirm current scope with the vendor.

PlaybookUX vs Userlytics

A sourced, side-by-side comparison for ux research. PlaybookUX has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

PlaybookUX has the lower entry price — PlaybookUX starts at $267/mo, Userlytics at $699/mo. Free tier: PlaybookUX No, Userlytics No. HIPAA: PlaybookUX —, Userlytics —.

As of 2026-06-19 · figures link to their source below

Side by side

PlaybookUX

$267/mo entry

Entry price$267/mo (Grow (annual))

Free tierNo

HIPAA (BAA)—

SOC 2Yes

GDPRYes

Best forresearch operations teams

Userlytics

$699/mo entry

Entry price$699/mo (Self-Recruitment Premium)

Free tierNo

HIPAA (BAA)—

SOC 2—

GDPRYes

Best forenterprise UX teams

Sources — PlaybookUX: playbookux.com (verified 2026-06-19) · Userlytics: userlytics.com (verified 2026-06-19)

Key features

PlaybookUX: Moderated and unmoderated testing in one platform; Global participant panel (50+ countries); No per-seat pricing — unlimited team members; SOC2 Type II, ISO 27001 and ISO 27701 certified

Userlytics: Moderated and unmoderated remote testing; BYOU (bring your own users) model; Global participant panel; ISO 27001 certified; EU data hosted within EU

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