Independent · sourced · Updated June 2026
Best UX Research (2026)
The cheapest ux research is Lyssna at $0/mo. 3 offer a free tier (Lyssna, Maze, Useberry). This page compares 8 options on entry price, free tier, HIPAA/SOC 2 and best-for — every figure linked to its source, updated June 2026.
8 options compared on price, free tier, compliance and fit — ranked cheapest-first. Every figure links to the vendor's own page and the date we captured it; quote-only tiers show “—”, never a guess.
Key takeaways
- Cheapest: Lyssna at $0/mo (Free).
- Typical paid price: from $24.92/mo, median $165/mo, up to $699/mo — across 5 with published pricing.
- Free tier: Lyssna, Maze, Useberry.
- HIPAA-ready: UserTesting.
- Tracked: 8 vendors, data current through 2026-06-19.
Comparison
| # | UX Research | Entry price | Free | HIPAA | SOC 2 | Best for | Source |
|---|---|---|---|---|---|---|---|
| 1 | Lyssna | $0/mo Free | Yes | — | Yes | UX researchers | lyssna.com |
| 2 | Maze | $0/mo Free | Yes | — | Yes | product designers | maze.co |
| 3 | Useberry | $0/mo Free | Yes | — | — | UX designers | useberry.com |
| 4 | Lookback | $24.92/mo Freelance | No | — | — | qualitative researchers | lookback.com |
| 5 | PlaybookUX | $267/mo Grow (annual) | No | — | Yes | research operations teams | playbookux.com |
| 6 | Userlytics | $699/mo Self-Recruitment Premium | No | — | — | enterprise UX teams | userlytics.com |
| 7 | User Interviews | — | No | — | Yes | research recruiters | quote-only |
| 8 | UserTesting | — | No | Yes | Yes | enterprise UX teams | quote-only |
Prices are the lowest published self-serve monthly rate as captured on the linked source. Annual-billing and usage details are on each vendor's record in our open dataset.
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Frequently asked questions
What is the cheapest ux research?
Lyssna has the lowest published entry price at $0/mo (Free), as of 2026-06-19.
How much does ux research cost per month?
Across the 5 ux research with published paid pricing, the median starting price is $165/mo, ranging from $24.92/mo to $699/mo, as of 2026-06-19. 3 also offer a free tier. 2 are quote-only.
Which ux research have a free plan?
Lyssna, Maze, Useberry offer a free tier.
Which ux research support HIPAA?
UserTesting state HIPAA support (a BAA). Always confirm current scope with the vendor.
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How we compiled this
Re-verified against each vendor's official pricing page (maze.co/pricing, lookback.com/pricing, useberry.com/pricing, lyssna.com/pricing, userlytics.com/pricing, playbookux.com/pricing, userinterviews.com/pricing, usertesting.com/pricing) on 2026-06-19, plus official security/help-center pages and 2026 aggregators for JS-rendered figures. Confirmed: Maze Free $0 + Starter $99/mo (help center + aggregators; main page price is JS-rendered); Lyssna Growth $199/mo monthly and $165/mo annual; Userlytics Premium $699/mo and Advanced $999/mo BOTH shown directly on official page (prior draft wrongly claimed Advanced was aggregator-only); PlaybookUX Scale $5,400/yr and Pro $8,800/yr on official page, Grow $267/$290 via aggregators; User Interviews and UserTesting confirmed as per-session and quote-only respectively. Quote-only / custom / per-seat tiers carry monthlyUsd:null (a null beats a guess; no FX conversions invented). Useberry publishes EUR only with no USD toggle, so Growth/Business carry monthlyUsd:null with EUR figures recorded in notes. accessedAt 2026-06-19.
Last verified 2026-06-19. We re-check published prices and compliance on a recurring cadence and update this page when they change.
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