UX Research · pricing · Updated September 2026
User Interviews pricing (2026)
User Interviews is usage-priced — charged per unit consumed rather than monthly as checked on 2026-09-03, read from User Interviews's own pricing page; 4 plans. Best for research recruiters. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: usage-priced
- Free tier: No
- Compliance: HIPAA — · SOC 2 Yes · GDPR Yes
- Best for: research recruiters; ops teams managing participant pipelines; companies with own user panels; high-volume research programs
As of · every figure below links to its source
User Interviews plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Pay As You Go | usage-priced | — | per_call | $49/session moderated; $98/session unmoderated. No subscription. 6M+ participant panel, targeting, scheduling, incentives, quota tracking, integrations, AI analysis, unlimited seats. Advanced B2B targeting +$45/$49. Incentives paid separately. | userinterviews.com |
| Essential | usage-priced | −17% | per_call | Annual subscription, 60 sessions. $41/session moderated or $82/session unmoderated. Saves ~17% vs PAYG. Adds quota automation, re-invite, customer success. Billed annually. | userinterviews.com |
| Professional | usage-priced | −27% | per_call | Annual subscription from 250 sessions. $36/session moderated or $72/session unmoderated. Saves ~27% vs PAYG. Adds premium screening, document signing, SSO/SAML add-ons. Billed annually. | userinterviews.com |
| Custom | not priced monthly | — | custom | Volume-based, 250+ sessions, lowest per-session rate. Priority support, enterprise CSM, custom onboarding, security review, negotiable contract terms. No published per-session rate. | userinterviews.com |
Last verified 2026-09-03. Official userinterviews.com/pricing verified 2026-06-19. Pricing is per-session, not flat monthly SaaS; all monthlyUsd null. SOC 2 Type II + ISO 27001 + ISO 27701 confirmed on userinterviews.com/security. Re-verified 2026-09-03 against the live pricing page; published figures unchanged.
Price changes
No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Calendly, Zoom, Slack, HubSpot, Salesforce, Qualtrics, Typeform, Dovetail.
Key features: 6M+ participant panel (moderated and unmoderated); Automated scheduling, screeners, incentive management; Research Hub for internal panel; SOC 2 Type II, ISO 27001 and ISO 27701 certified.
Plan limits: Pay As You Go: per-session billing, no volume discount; Essential: 60 sessions/year; Professional: 250 sessions/year minimum; Incentives not included in session fees on any plan; No forever-free tier.
Frequently asked questions
Does User Interviews support HIPAA?
User Interviews HIPAA support: —. SOC 2: Yes. GDPR: Yes.
Does User Interviews have a free plan?
User Interviews free tier: No.
User Interviews vs alternatives
Compare all UX research · True cost of UX research · SOC 2-certified UX research · GDPR-compliant UX research · Open data · MCP
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Display this standing
User Interviews currently holds a platinum deskmark here — Rank 1 of 8 · UX Research. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm and money never touches it.
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