Best UX Research · pricing · Updated June 2026
User Interviews pricing (2026)
User Interviews publishes no self-serve price (quote-only), across 4 plans. Best for research recruiters. Every figure links to User Interviews's own page and the date we captured it.
At a glance
- Entry price: Quote-only
- Free tier: No
- Compliance: HIPAA — · SOC 2 Yes · GDPR Yes
- Best for: research recruiters; ops teams managing participant pipelines; companies with own user panels; high-volume research programs
User Interviews plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Pay As You Go | Quote-only | — | per_call | $49/session moderated; $98/session unmoderated. No subscription. 6M+ participant panel, targeting, scheduling, incentives, quota tracking, integrations, AI analysis, unlimited seats. Advanced B2B targeting +$45/$49. Incentives paid separately. | userinterviews.com |
| Essential | Quote-only | −17% | per_call | Annual subscription, 60 sessions. $41/session moderated or $82/session unmoderated. Saves ~17% vs PAYG. Adds quota automation, re-invite, customer success. Billed annually. | userinterviews.com |
| Professional | Quote-only | −27% | per_call | Annual subscription from 250 sessions. $36/session moderated or $72/session unmoderated. Saves ~27% vs PAYG. Adds premium screening, document signing, SSO/SAML add-ons. Billed annually. | userinterviews.com |
| Custom | Quote-only | — | custom | Volume-based, 250+ sessions, lowest per-session rate. Priority support, enterprise CSM, custom onboarding, security review, negotiable contract terms. No published per-session rate. | userinterviews.com |
Last verified 2026-06-19. Official userinterviews.com/pricing verified 2026-06-19. Pricing is per-session, not flat monthly SaaS; all monthlyUsd null. SOC 2 Type II + ISO 27001 + ISO 27701 confirmed on userinterviews.com/security.
Capabilities
Integrations: Calendly, Zoom, Slack, HubSpot, Salesforce, Qualtrics, Typeform, Dovetail.
Key features: 6M+ participant panel (moderated and unmoderated); Automated scheduling, screeners, incentive management; Research Hub for internal panel; SOC 2 Type II, ISO 27001 and ISO 27701 certified.
Plan limits: Pay As You Go: per-session billing, no volume discount; Essential: 60 sessions/year; Professional: 250 sessions/year minimum; Incentives not included in session fees on any plan; No forever-free tier.
Frequently asked questions
Does User Interviews support HIPAA?
User Interviews HIPAA support: —. SOC 2: Yes. GDPR: Yes.
Does User Interviews have a free plan?
User Interviews free tier: No.