UX Research · true cost · Updated September 2026
The true cost of UX research
What you'll actually pay. Of the 8 UX research tools we track, 1 publish no self-serve price (quote-only), 2 price on a basis this column cannot carry, 1 charge usage overages. Here's every tool's entry price and its hidden-cost flags — each linked to its sourced record.
The hidden-cost picture
- No public price: 1 of 8 are quote-only (contact sales).
- Not priced monthly: 2 publish a figure on another basis — usage rates, non-USD, or annual-only.
- Usage overages: 1 charge for going over plan limits.
- Cheapest published: Lookback from $24.92/mo.
- No overage or setup fee: Lookback, Maze, Lyssna, PlaybookUX, ….
As of · re-verified with each catalog refresh
UX Research — entry price & hidden-cost flags
| Tool | Entry price | Usage overages | Setup fee |
|---|---|---|---|
| Lookback | $24.92/mo | — | — |
| Maze | $99/mo | — | — |
| Lyssna | $165/mo | — | — |
| PlaybookUX | $267/mo | — | — |
| Userlytics | $699/mo | — | — |
| Useberry | quote-only | — | — |
| User Interviews | usage-priced | Yes | — |
| UserTesting | quote-only | — | — |
Prices and fee terms re-verified with each catalog refresh. Last catalog update 2026-09-03. "Quote-only" means the vendor publishes no self-serve price.
Frequently asked questions
Does UX research have hidden fees?
Across the 8 UX research tools we track: 1 publish no self-serve price (quote-only), 2 price on a basis this column cannot carry, 1 charge usage overages. As of 2026-09-03.
What is the cheapest UX research with published pricing?
Lookback, from $24.92/mo. Verified 2026-09-03.
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