UX Research · true cost · Updated June 2026
The true cost of UX research
What you'll actually pay. Of the 8 UX research tools we track, 3 publish no self-serve price (quote-only), 1 charge usage overages. Here's every tool's entry price and its hidden-cost flags — each linked to its sourced record.
The hidden-cost picture
- No public price: 3 of 8 are quote-only (contact sales).
- Usage overages: 1 charge for going over plan limits.
- Cheapest published: Lookback from $24.92/mo.
- No overage or setup fee: Lookback, Maze, Lyssna, PlaybookUX, ….
As of · re-verified with each catalog refresh
UX Research — entry price & hidden-cost flags
| Tool | Entry price | Usage overages | Setup fee |
|---|---|---|---|
| Lookback | $24.92/mo | — | — |
| Maze | $99/mo | — | — |
| Lyssna | $165/mo | — | — |
| PlaybookUX | $267/mo | — | — |
| Userlytics | $699/mo | — | — |
| Useberry | Quote-only | — | — |
| User Interviews | Quote-only | Yes | — |
| UserTesting | Quote-only | — | — |
Prices and fee terms re-verified with each catalog refresh. Last catalog update 2026-06-19. "Quote-only" means the vendor publishes no self-serve price.
Frequently asked questions
Does UX research have hidden fees?
Across the 8 UX research tools we track: 3 publish no self-serve price (quote-only), 1 charge usage overages. As of 2026-06-19.
What is the cheapest UX research with published pricing?
Lookback, from $24.92/mo. Verified 2026-06-19.
More on UX research
Compare all UX research · SOC 2-certified UX research · GDPR-compliant UX research · Open data · MCP