Best UX Research · pricing · Updated June 2026
Lookback pricing (2026)
Lookback starts at $24.92/mo (Freelance), across 4 plans. Best for qualitative researchers. Every figure links to Lookback's own page and the date we captured it.
At a glance
- Entry price: $24.92/mo (Freelance)
- Free tier: No · 60-day trial
- Compliance: HIPAA — · SOC 2 — · GDPR Yes
- Best for: qualitative researchers; small research teams; moderated usability testing; remote interviews
Lookback plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Freelance | $24.92 | — | flat | Billed annually at $299/year ($24.92/mo equivalent). 10 sessions, 1 panel participant, 1 seat, unlimited guests, all core features, chat support. Additional sessions $299/10-pack; panel participants $49 each (min. 10). | lookback.com |
| Team | $148.5 | — | flat | Billed annually at $1,782/year ($148.50/mo equivalent). 100 sessions, 10 panel participants, 10 collaborators, unlimited guests, Security Self-Assess. Additional sessions $178/10-pack; panel participants $38 each. | lookback.com |
| Insights Hub | $343.5 | — | flat | Billed annually at $4,122/year ($343.50/mo equivalent). 300 sessions, 30 panel participants, 30 collaborators, unlimited guests, Security Assessment Assist, priority chat support. Additional sessions $137/10-pack; panel participants $31 each. | lookback.com |
| Enterprise | Quote-only | — | custom | Custom pricing. Unlimited sessions, custom participant allocation, custom seats, SSO, invoicing/PO, custom legal, security audit, CSM support, team training. Panel participants $25 each. | lookback.com |
Last verified 2026-06-19. Official lookback.com/pricing verified 2026-06-19. All plans annual-only; monthly equivalents = annual/12. 60-day trial (5 sessions, no card) confirmed. GDPR stated; SOC2/HIPAA not stated.
Capabilities
Integrations: Slack, Figma, Notion, Confluence.
Key features: Moderated and unmoderated remote research; Live observer rooms with unlimited guests; Integrated participant recruitment panel; 60-day free trial with 5 sessions, no credit card.
Plan limits: Freelance: 10 sessions/year, 1 seat; Team: 100 sessions/year, 10 collaborators; Insights Hub: 300 sessions/year, 30 collaborators; Annual-only billing; no monthly option; No forever-free tier (60-day trial only).
Frequently asked questions
How much does Lookback cost?
Lookback starts at $24.92/mo (Freelance); it has 4 published plans. Verified 2026-06-19.
Does Lookback support HIPAA?
Lookback HIPAA support: —. SOC 2: —. GDPR: Yes.
Does Lookback have a free plan?
Lookback free tier: No; 60-day free trial.
Lookback vs alternatives
Compare all ux research → · Lookback alternatives → · Open data · MCP