UX Research · pricing · Updated September 2026
Lyssna pricing (2026)
Lyssna starts at $0/mo (Free) as checked on 2026-09-03, read from Lyssna's own pricing page; 4 plans. Best for UX researchers. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $0/mo (Free)
- Free tier: Yes
- Compliance: HIPAA — · SOC 2 Yes · GDPR Yes
- Best for: UX researchers; product teams; rapid concept testing; UsabilityHub alumni
As of · every figure below links to its source
Lyssna plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free | $0 | — | flat | 3 collaborator seats, unlimited quick studies, 15 self-recruited responses viewable, core testing methods (5-second, preference, etc.). Panel access pay-per-use. Permanent free tier, no card. | lyssna.com |
| Growth (monthly) | $199 | — | flat | Billed monthly at $199/month. 5 collaborator seats, unlimited quick studies, 5 in-depth studies/month, unlimited self-recruited responses, AI follow-up questions, AI summaries, CSV exports, conditional logic, custom branding, recordings, live website testing. | lyssna.com |
| Growth (annual) | $165 | — | flat | Billed annually at $165/month ($1,980/year). Same features as Growth monthly. 5 seats, 5 in-depth studies/month, unlimited quick studies, unlimited self-recruited responses. ~17% savings vs monthly. annualDiscountPct is null: the figure in monthlyUsd is itself the annual rate, and a saving cannot be a percentage of a price this record does not hold. | lyssna.com |
| Enterprise | not priced monthly | — | custom | Custom pricing. Unlimited seats, custom in-depth study allowance, SSO, SOC 2 report access, closed spaces, custom contracts, priority support, security audit assistance, password rules, wallets. | lyssna.com |
Last verified 2026-09-03. Official lyssna.com/pricing verified 2026-06-19, supplemented by Lyssna help center. Growth: $199/mo monthly billing, $165/mo annual billing (~17% off). Free tier and Enterprise (custom) confirmed. SOC 2 Type II + GDPR confirmed. Re-verified 2026-09-03 against the live pricing page; published figures unchanged.
Price changes
Price on record
$165/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Figma, Slack, Notion.
Key features: Quick unmoderated studies (5-second, preference, click tests); In-depth studies with recording and transcription; AI follow-up questions and AI summaries (Growth+); Participant panel with pay-per-credit model.
Plan limits: Free: 15 self-recruited responses viewable, no in-depth studies; Growth: 5 in-depth studies/month, 5 seats; Panel responses billed ~$1/credit separately on all plans; SOC 2 report access is an Enterprise feature (certification itself is company-wide).
Frequently asked questions
How much does Lyssna cost?
Lyssna starts at $0/mo (Free); it has 4 published plans. Verified 2026-09-03.
What are cheaper alternatives to Lyssna?
Cheaper UX research than Lyssna (entry $0/mo) include Lookback at $24.92/mo, Maze at $99/mo. Verified 2026-09-03.
Does Lyssna support HIPAA?
Lyssna HIPAA support: —. SOC 2: Yes. GDPR: Yes.
Does Lyssna have a free plan?
Lyssna free tier: Yes.
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Display this standing
Lyssna currently holds a bronze deskmark here — Rank 6 of 8 · UX Research. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm and money never touches it.
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