Best UX Research · head-to-head
Userlytics vs Lookback
A sourced, side-by-side comparison for ux research. Lookback has the lower entry price. Every figure links to the vendor's own page and the date we captured it.
At a glance
- Price: Userlytics $699/mo vs Lookback $24.92/mo — Lookback is cheaper to start.
- Free tier: Userlytics No; Lookback No.
- HIPAA: Userlytics —; Lookback —.
Side by side
| Userlytics | Lookback | |
|---|---|---|
| Entry price | $699/mo (Self-Recruitment Premium) | $24.92/mo (Freelance) |
| Free tier | No | No |
| HIPAA (BAA) | — | — |
| SOC 2 | — | — |
| GDPR | Yes | Yes |
| Best for | enterprise UX teams | qualitative researchers |
Sources — Userlytics: userlytics.com (verified 2026-06-19). Lookback: lookback.com (verified 2026-06-19).
Key features
Userlytics: Moderated and unmoderated remote testing; BYOU (bring your own users) model; Global participant panel; ISO 27001 certified; EU data hosted within EU
Lookback: Moderated and unmoderated remote research; Live observer rooms with unlimited guests; Integrated participant recruitment panel; 60-day free trial with 5 sessions, no credit card