Is Userlytics or Lookback cheaper?

Lookback has the lower entry price — Userlytics starts at $699/mo and Lookback at $24.92/mo.

Does Userlytics or Lookback support HIPAA?

HIPAA support — Userlytics: —; Lookback: —. Confirm current scope with the vendor.

Userlytics vs Lookback

A sourced, side-by-side comparison for ux research. Lookback has the lower entry price. Every figure links to the vendor's own page and the date we captured it.

Lookback has the lower entry price — Userlytics starts at $699/mo, Lookback at $24.92/mo. Free tier: Userlytics No, Lookback No. HIPAA: Userlytics —, Lookback —.

As of 2026-06-19 · figures link to their source below

Side by side

Userlytics

$699/mo entry

Entry price$699/mo (Self-Recruitment Premium)

Free tierNo

HIPAA (BAA)—

SOC 2—

GDPRYes

Best forenterprise UX teams

Lookback

$24.92/mo entry

Entry price$24.92/mo (Freelance)

Free tierNo

HIPAA (BAA)—

SOC 2—

GDPRYes

Best forqualitative researchers

Sources — Userlytics: userlytics.com (verified 2026-06-19) · Lookback: lookback.com (verified 2026-06-19)

Key features

Userlytics: Moderated and unmoderated remote testing; BYOU (bring your own users) model; Global participant panel; ISO 27001 certified; EU data hosted within EU

Lookback: Moderated and unmoderated remote research; Live observer rooms with unlimited guests; Integrated participant recruitment panel; 60-day free trial with 5 sessions, no credit card

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