Best UX Research · head-to-head

Userlytics vs Lookback

A sourced, side-by-side comparison for ux research. Lookback has the lower entry price. Every figure links to the public page it was captured from — the vendor's own wherever the vendor publishes the number, otherwise the named public source — with the date we captured it.

Lookback has the lower entry price — Userlytics starts at $699/mo, Lookback at $24.92/mo. Free tier: Userlytics No, Lookback No. HIPAA: Userlytics —, Lookback —.

As of 2026-09-03 · figures link to their source below

Side by side

Userlytics

$699/mo entry
Entry price$699/mo (Self-Recruitment Premium)
Free tierNo
HIPAA (BAA)
SOC 2
GDPRYes
Best forenterprise UX teams

Lookback

$24.92/mo entry
Entry price$24.92/mo (Freelance)
Free tierNo
HIPAA (BAA)
SOC 2
GDPRYes
Best forqualitative researchers

Sources — Userlytics: userlytics.com (verified 2026-09-03) · Lookback: lookback.com (verified 2026-09-03)

Key features

Userlytics: Moderated and unmoderated remote testing; BYOU (bring your own users) model; Global participant panel; ISO 27001 certified; EU data hosted within EU

Lookback: Moderated and unmoderated remote research; Live observer rooms with unlimited guests; Integrated participant recruitment panel; 60-day free trial with 5 sessions, no credit card

← All ux research compared · Open data