The Front Desk Review

Vendor index · profile

CallRail

Published pricing and capabilities for callrail.com, with each figure linked to the source page and the date we last verified it.

Last verified 1 source Price tracked since June 2026 · last change 2026-09-04: $45 → $50 (↑) verify in ledger

Among the 9 call-tracking platforms we track, CallRail is #5 cheapest of 9 at $76/mo for 200 tracked calls a month; the median is $76/mo. It publishes 4 plans; HIPAA: yes.

As of Sep 8, 2026 · figures linked to their source in the table below

Cheapest we track: Dialics — $27/mo

See CallRail pricing at callrail.com Live plans on the vendor's own site. We last verified these figures on Sep 8, 2026 — they may have changed.
Cost @ 200 calls/mo
$76 · on Lead Tracking
Plans published
4
HIPAA
Yes
BAA
Yes
Bilingual
Not published
Last verified
Sep 8, 2026

Cite this

A dated, permalinked record you can quote directly. This is the citable unit — the date and source are what make it a fact of record, not an undated vendor claim.

CallRail pricing — The Front Desk Review, as of Sep 8, 2026, https://frontdeskreview.com/call-tracking/vendors/callrail/

Permalink: https://frontdeskreview.com/call-tracking/vendors/callrail/

Plans

Every priced plan links to the public page the figure was captured from — CallRail's own wherever it publishes the number, otherwise the named public source — with the verification date. "Not published" means the vendor states no figure — we never substitute one.
Plan Monthly Included Overage Billing Annual
Lead Tracking Entry tier: 5 local tracking numbers + 250 local minutes included. Metered usage at THIS allotment: local $0.06/min, toll-free $0.08/min, SMS $0.03/msg — CallRail's schedule steps down as the bundled allotment grows (local minutes reach $0.045 on its 4,000-minute allotment), so this is not a platform-wide rate. Month-to-month price; $50/mo billed annually, which is the figure callrail.com/pricing shows before you touch its toggle. $55 callrail.com verified Sep 8, 2026 250 min $0.06/min Hybrid 9% off
Lead Tracking Complete Adds form tracking & multi-touch cost-per-lead reporting on top of Lead Tracking. Same bundled allotment and the same metered rates as Lead Tracking; overagePerMin is recorded once on the entry tier rather than copied here, to avoid a falsely uniform column. Month-to-month price; $95/mo billed annually, which is the figure callrail.com/pricing shows before you touch its toggle. $105 callrail.com verified Sep 8, 2026 — — Not published Hybrid 10% off
Lead Conversion Adds Premium Conversation Intelligence (AI call summaries & sentiment). Same bundled allotment and metered rates as Lead Tracking. Month-to-month price; $150/mo billed annually, which is the figure callrail.com/pricing shows before you touch its toggle. $165 callrail.com verified Sep 8, 2026 — — Not published Hybrid 9% off
Lead Conversion Complete Top tier: form tracking + conversation intelligence + coaching. Same bundled allotment and metered rates as Lead Tracking. Month-to-month price; $195/mo billed annually, which is the figure callrail.com/pricing shows before you touch its toggle. $215 callrail.com verified Sep 8, 2026 — — Not published Hybrid 9% off

Price changes

Tracked since June 2026. Last recorded move Sep 4, 2026: $45 → $50. No change record has cleared two sources yet, so nothing is published on the wire.

Integrations

Provenance

Four-tier 2026 plan structure read from callrail.com/pricing rendered in a headless browser on 2026-09-08 (the page is JavaScript-rendered; a plain fetch returns no prices). The page opens on its Yearly toggle — CallRail's own code defaults the billing period to annual — so the figures it shows first are the ANNUAL-BILLED ones: Lead Tracking $50 / Lead Tracking Complete $95 / Lead Conversion $150 / Lead Conversion Complete $195 per month. Switching to Monthly gives $55 / $105 / $165 / $215, and CallRail's own "See all Lead Tracking plans" table labels the two columns "Yearly" and "Monthly" in those words. monthlyUsd holds the MONTH-TO-MONTH figure, as it does across this dataset, with annualDiscountPct carrying the annual saving; records before 2026-09-08 held the annual-billed figure in monthlyUsd and then applied a further ~10% discount on top of it, understating the month-to-month price by about 10% and counting the annual saving twice. Corrected 2026-09-08 and logged in data/corrections.jsonl. Metered usage is billed on top and is set by the bundled allotment, not platform-wide: at the 250-minute entry allotment local minutes are $0.06, toll-free $0.08, SMS $0.03; the same table meters local minutes at $0.045 on the 4,000-minute allotment, which is the rate this record previously carried on the entry tier. The market leader (700+ integrations). HIPAA/BAA available for healthcare accounts. The corroboration recorded here on 2026-06-11 (toolcomparelab, "From $50/mo") corroborated the annual-billed figure rather than the month-to-month one now recorded, and that host has since gone offline (503, with no archive.org capture of it), so it was removed rather than left standing beside a figure it does not support.