Vendor index · profile
CallTrackingMetrics
Published pricing and capabilities for ctm.com, with each figure linked to the source page and the date we last verified it.
Last verified 3 sources
- Cost @ 200 calls/mo
- $79 · on Marketing Lite
- Plans published
- 4
- HIPAA
- Yes
- BAA
- Not published
- Bilingual
- Not published
- Last verified
- Jun 11, 2026
Cite this
A dated, permalinked record you can quote directly. This is the citable unit — the date and source are what make it a fact of record, not an undated vendor claim.
CallTrackingMetrics pricing — The Front Desk Review, as of Jun 11, 2026, https://frontdeskreview.com/call-tracking/vendors/calltrackingmetrics/
Permalink: https://frontdeskreview.com/call-tracking/vendors/calltrackingmetrics/
Plans
| Plan | Monthly | Included | Overage | Billing | Annual |
|---|---|---|---|---|---|
| Marketing Lite Unlimited users/tracking sources; 25 sub-accounts. Annual ~$65/mo (~18% off), 2-yr ~$60/mo. Usage metered: live transcription $0.02/min. | $79 ctm.com verified Jun 11, 2026 | — — | Not published | Hybrid | 18% off |
| Marketing Pro 3,000 transcribed minutes included; overage $0.02/min. AskAI, HubSpot integration, white-label. HIPAA/GDPR available on this tier+. Annual ~$149/mo. | $179 ctm.com verified Jun 11, 2026 | 3,000 min | $0.02/min | Hybrid | 18% off |
| Sales Engage VoIP softphone + Smart Dialer + Salesforce. VoiceAI $0.12/min (250 min/agent included). Annual ~$274/mo. | $329 ctm.com verified Jun 11, 2026 | — — | $0.12/min | Hybrid | 18% off |
| Enterprise Published list price $1,999/mo (monthly); annual/2-yr custom. 20 hrs professional services, dedicated account management. | $1,999 ctm.com verified Jun 11, 2026 | — — | Not published | Custom / quote | — |
Integrations
- Salesforce
- HubSpot
- Google Ads
- Zoom
- Gong
- Calendly
- Yext
Provenance
Four-tier plan ($79/$179/$329/$1,999 monthly) from ctm.com/plans (calltrackingmetrics.com 301-redirects to ctm.com) corroborated by the toolcomparelab roundup ('From $79/mo'). Marketing Pro bundles 3,000 transcribed minutes (overage $0.02/min). HIPAA/GDPR compliance offered on Marketing Pro and higher; BAA specifics not published. Annual ~18% / 2-yr ~24% off.