Guide · Call Tracking
Convirza vs WildJar: a meter against an allowance, and only the agency tiers still cross
WildJar's US Starter is now $150/mo bundling 4 numbers and 500 minutes, with no per-minute rate published for it at all, and its metered plan is Growth/Agency at $89/mo + $0.10/min. Convirza's $29 + $0.08/min is cheaper at every volume the two can be compared at — the only surviving break-even is Convirza Agency against WildJar Growth/Agency, at about 1,050 minutes on one tracking number.
These two used to be the same kind of product priced two ways — a small monthly base with a per-minute meter running underneath it — and the whole comparison came down to one crossover point. WildJar’s US rate card is no longer built that way. Its entry plan, Starter, is $150/mo and buys an allowance: 4 tracking numbers, 500 minutes of call volume and WildJar AI transcription, with no per-minute rate published for that tier at all. The metered plan is the tier above it in WildJar’s ladder and below it on price — Growth/Agency at $89/mo plus usage, calls at $0.10/min, local numbers at $8.50/mo, SMS at $0.06, AI transcription at $0.04/min. Convirza is unchanged and still a pure meter: Starter $29/mo + $0.08/min, Agency $149/mo + $0.05/min. Note the shape while you are here — WildJar’s entry tier is now dearer than the tier above it, because Starter buys an allowance and Growth/Agency buys a platform.
The $39 base and $0.05 minute that used to make this a close call are still online, on wildjar.com/pricing-united-states — a page nothing on WildJar’s site links to any more, whose footer still reads 2024 and whose testimonials are placeholder text. It answers; it just no longer describes what WildJar sells. Every WildJar figure below comes from the live page.
So this is not two meters racing. It is three separate questions, and only one of them still has a break-even in it.
One practical note before the arithmetic: Convirza’s $29 is a list price, not a checkout. Every tier’s button on its pricing page is “Get A Demo”, and the strings “sign up”, “free trial”, “buy now” and “add to cart” appear zero times. You are comparing published rate cards either way — but do not expect to put Convirza on a card the way the sticker implies. Convirza publishes no annual rate, and WildJar publishes no annual billing at all, so every figure on this page is month-to-month on both sides.
Meter against meter: there is no crossover left
Convirza Starter against WildJar’s Growth/Agency plan is the only like-for-like meter comparison the two rate cards still support, and it does not cross. WildJar is dearer on the base ($89 against $29), dearer on the minute ($0.10 against $0.08), dearer per number ($8.50 against $3.00) and dearer per SMS ($0.06 against $0.03). Four cost lines pointing the same way means the gap never closes — it opens by $0.02 with every minute.
| Monthly local minutes | Convirza Starter ($29 + $0.08/min) | WildJar Growth/Agency ($89 + $0.10/min) | Cheaper |
|---|---|---|---|
| 100 | $37.00 | $99.00 | Convirza |
| 250 | $49.00 | $114.00 | Convirza |
| 500 | $69.00 | $139.00 | Convirza |
| 1,000 | $109.00 | $189.00 | Convirza |
| 2,000 | $189.00 | $289.00 | Convirza |
Both columns are base plus (minutes × the vendor’s published local rate), and neither includes a tracking number. Add one and the gap widens again — $3.00 at Convirza against $8.50 at WildJar, a further $5.50/mo for every number you run.
That does not make the $89 plan a bad plan; it makes it a different purchase. What Growth/Agency sells is agency plumbing: a whitelabel dashboard, unlimited client accounts, reseller margin on usage, and advanced call flows with API access. Priced by the minute it loses to Convirza at every volume; priced by the client account it is the cheapest multi-client container on this board. Buy it for the accounts, not for the meter.
Meter against allowance: the comparison stops at 500 minutes
WildJar Starter’s $150 covers 4 tracking numbers, 500 minutes and AI transcription in one figure. To put Convirza on the same footing, give it four numbers too — $29 + 4 × $3.00 = $41/mo of fixed cost, then $0.08 a minute.
| Monthly local minutes | Convirza Starter, 4 numbers ($41 + $0.08/min) | WildJar Starter ($150 flat) | Cheaper |
|---|---|---|---|
| 100 | $49.00 | $150.00 | Convirza |
| 250 | $61.00 | $150.00 | Convirza |
| 500 — WildJar’s included cap | $81.00 | $150.00 | Convirza |
| 501 and above | $41.00 + $0.08/min | not published | unanswerable |
Inside the allowance Convirza wins the whole way, and by the most at the cap: $81 against $150 at 500 minutes. Convirza’s meter does not reach $150 until about 1,363 minutes — $150 − $41 = $109, and $109 ÷ $0.08 = 1,362.5 — but that is not a crossover and we are not going to print it as one, because there is nothing on WildJar’s side of it. WildJar’s page states neither an overage rate for Starter nor what happens once the 500 minutes are used. It is silent, and a silence is not a renewing allowance, a hard stop, or an automatic bump to the next plan. If your volume runs past 500 minutes, WildJar has to answer that question in writing before this comparison means anything at all.
One line does go WildJar’s way inside the bundle. AI transcription is included in the $150; Convirza sells conversation analytics as separately priced add-ons from $0.02/min, which adds about $10 on 500 transcribed minutes. Call it $91 against $150 — the direction does not change.
Agency against agency: the one break-even that survives
Convirza’s own Agency tier is where a crossover still exists, because it is the one pairing in which Convirza has the higher base and the cheaper minute. Convirza Agency is $149/mo + $0.05/min with $1.00 numbers; WildJar Growth/Agency is $89/mo + $0.10/min with $8.50 numbers. On a single tracking number that is $150.00 against $97.50 of fixed cost, closed at $0.05 a minute:
| Monthly local minutes (one tracking number) | Convirza Agency ($149 + $1.00 number + $0.05/min) | WildJar Growth/Agency ($89 + $8.50 number + $0.10/min) | Cheaper |
|---|---|---|---|
| 250 | $162.50 | $122.50 | WildJar |
| 500 | $175.00 | $147.50 | WildJar |
| ~1,050 | $202.50 | $202.50 | tie |
| 1,500 | $225.00 | $247.50 | Convirza |
| 3,000 | $300.00 | $397.50 | Convirza |
Numbers move this line hard, and they move it toward Convirza. Every extra tracking number costs $1.00 at Convirza and $8.50 at WildJar, so each one erases $7.50 of WildJar’s $60 base advantage and pulls the break-even down by 150 minutes: about 1,050 minutes on one number, 450 on five, and zero from eight numbers up — at eight, the two plans sit at exactly $157/mo before a single minute is metered, and Convirza’s cheaper minute wins from the first one. An agency that runs a number per client crosses over fast.
Above those tiers, both vendors stop publishing
WildJar’s top tier, Mammoth, carries no price in any of the four regions its pricing page serves — every card reads “Talk to the pack” and every comparison cell reads Custom — so it is not carried here as a priced tier at all. Convirza’s Enterprise tier is a custom quote as well. The published comparison ends at Convirza Agency and WildJar Growth/Agency; above that, both are sales conversations.
Two WildJar add-ons are worth knowing before you model anything, because they have no counterpart in Convirza’s published rate card: an AI Lead Agent at $79/agent/mo on Starter and $39/agent/mo on Growth/Agency, and an AI Voice Agent at $0.90 per answered call on both tiers.
Compliance: neither has established a BAA — but they fail differently
If you handle protected health information, note that neither vendor has established HIPAA support or a signed BAA — both carry null HIPAA and BAA flags in our index. The difference is that one of them says nothing while the other says something contradictory. WildJar publishes nothing on the subject at all. Convirza publishes more than nothing, and it is worth reading exactly. Its Caller Privacy page carries, in full:
“To help you comply with privacy regulations, Convirza will provide and sign a Business Associate Agreement (BAA), extending our commitment to data protection.”
That sentence is genuine, but it is the eighth tile of a “Key Features & Benefits” grid for the Caller Privacy product, and it names no plan, tier or account type — Caller Privacy appears in neither of Convirza’s two published plan matrices, and the pricing page mentions HIPAA only as a nav link and BAA not at all. Pulling the other way, clause 15 of Convirza’s terms and conditions states “Convirza makes no claims or warranties regarding compliance with HIPAA,” and clause 27 voids “any conflicting or additional terms … not set forth herein.” A BAA promise on a marketing page, sitting over a contract that disclaims HIPAA, is a reason to start the compliance conversation with Convirza, not evidence it will contract one.
If a signed BAA is non-negotiable, settle it in writing before you sign either — and know that CallRail, CallTrackingMetrics, WhatConverts and Invoca are the entries in this section that publish HIPAA support, with CallRail and Invoca going further to also publish signed-BAA support. Even there it is a sales conversation: CallRail’s BAA comes through a separate, sales-gated Healthcare account, not bundled into the self-serve tiers you can buy off its pricing page.
If you’re truly low-volume, look one rung cheaper
Every plan on this page carries a base you pay even in a quiet month, and WildJar’s cheapest is now $89. Dialics runs pure pay-as-you-go — $0/mo base, local $0.045/min, toll-free $0.055/min, numbers $1–$2/mo — which beats both vendors at every volume either of them can be priced at, since there is no floor to cover and its $0.045 is the cheapest published minute on this page. The trade is a thinner feature set and a narrower rate card: the published Dialics table covers inbound calls only, and it footnotes every figure as a US rate with “international rates may vary”. It competes on rate transparency, not depth.
How to read this
The old answer to this comparison was a single crossover number, and it no longer exists. On the live rate cards, Convirza Starter at $29 + $0.08/min is cheaper than both WildJar plans at every volume the two can honestly be compared at — outright against Growth/Agency, whose base, minute, number and SMS are all dearer, and by $69/mo at the point WildJar Starter’s 500-minute allowance runs out. Past that cap the comparison simply stops: WildJar publishes no rate for the 501st minute and says nothing about what becomes of it, so neither do we. The one break-even still worth computing is Convirza Agency against WildJar Growth/Agency, at roughly 1,050 minutes on one tracking number — falling 150 minutes for every extra number and gone entirely at eight. Buy WildJar’s $89 tier for what it actually sells, which is unlimited client accounts and a whitelabel dashboard, and price the minutes separately. Neither vendor has established a BAA, so treat compliance as a sales conversation with either — and note that Convirza is a sales conversation regardless, since every one of its tiers sells through “Get A Demo”.