AI Voice / TTS · pricing · Updated September 2026
Amazon Polly pricing (2026)
Amazon Polly is usage-priced — charged per unit consumed rather than monthly as checked on 2026-09-02, read from Amazon Polly's own pricing page; 4 plans. Best for AWS-native applications requiring embedded TTS at scale. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: usage-priced
- Free tier: Yes
- Compliance: HIPAA Yes · SOC 2 — · GDPR —
- Best for: AWS-native applications requiring embedded TTS at scale; Contact centers using Amazon Connect or Genesys; Healthcare applications requiring HIPAA-eligible TTS; Developers needing granular SSML control and speech marks for animation
As of · every figure below links to its source STALE · 2026-09-02
Amazon Polly plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Standard Voices STALE · 2026-09-02 | usage-priced | — | Custom / quote | Pay-per-use: $4.00 per 1 million characters. Free tier: 5 million characters/month (no expiry). No flat monthly subscription. | aws.amazon.com |
| Neural Voices STALE · 2026-09-02 | usage-priced | — | Custom / quote | Pay-per-use: $16.00 per 1 million characters. Free tier: 1 million characters/month for first 12 months. | aws.amazon.com |
| Long-Form Voices STALE · 2026-09-02 | usage-priced | — | Custom / quote | Pay-per-use: $100.00 per 1 million characters. Free tier: 500,000 characters/month for first 12 months. | aws.amazon.com |
| Generative Voices STALE · 2026-09-02 | usage-priced | — | Custom / quote | Pay-per-use: $30.00 per 1 million characters. Free tier: 100,000 characters/month for first 12 months. | aws.amazon.com |
Last verified 2026-09-02. STALE marks a plan we have not re-checked at its source in over 30 days. Every plan above is marked — we flag rather than silently retain. aws.amazon.com/polly/pricing fetched 2026-06-14. Per-character rates confirmed directly from AWS pricing page. HIPAA certification and BAA availability confirmed via docs.aws.amazon.com/polly/latest/dg/what-is.html (fetched 2026-06-14): 'Amazon Polly is certified for use with regulated workloads for HIPAA and PCI DSS.'
Price changes
No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: AWS SDK (Python, Java, Node.js, .NET, Go, Ruby, PHP), Amazon Connect (contact center), Amazon Chime SDK, Amazon Alexa, Genesys Cloud CX, AWS Contact Center Intelligence.
Key features: Four voice tiers: Standard, Neural (NTTS), Long-Form, and Generative; Languages: Arabic, Danish, Dutch, English (multiple accents), French, German, Hindi, Italian, Japanese, Korean, Mandarin, Polish, Portuguese, Spanish, Swedish, Turkish, Welsh, and more; W3C SSML support with custom newscast and conversational speaking styles; Speech Marks metadata for synchronized visual/lip-sync effects; Bidirectional real-time streaming API; Custom pronunciation lexicons for brand/technical terms; Speech caching at no additional cost; HIPAA eligible and PCI DSS certified.
Plan limits: Standard voices free tier: 5 million characters/month, no expiry; Neural voices free tier: 1 million characters/month, first 12 months only; Long-Form voices free tier: 500,000 characters/month, first 12 months only; Generative voices free tier: 100,000 characters/month, first 12 months only; Audio output: MP3, Vorbis, PCM; sample rates 8–24 kHz.
Frequently asked questions
Does Amazon Polly support HIPAA?
Yes — Amazon Polly states HIPAA support on its public pages.
Does Amazon Polly have a free plan?
Yes — Amazon Polly publishes a free tier.
Amazon Polly vs alternatives
Compare all AI voice / TTS · SOC 2 claims in AI voice / TTS · Open data · MCP
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This standing as a plaque
Amazon Polly currently holds a gold deskmark here — Rank 2 of 6 · AI Voice / TTS. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".
The image is drawn from our live data, so it follows the standing rather than freezing it: if Amazon Polly moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.