Best AI Voice / TTS · pricing · Updated June 2026
Amazon Polly pricing (2026)
Amazon Polly publishes no self-serve price (quote-only), across 4 plans. Best for AWS-native applications requiring embedded TTS at scale. Every figure links to Amazon Polly's own page and the date we captured it.
At a glance
- Entry price: Quote-only
- Free tier: Yes
- Compliance: HIPAA Yes · SOC 2 — · GDPR —
- Best for: AWS-native applications requiring embedded TTS at scale; Contact centers using Amazon Connect or Genesys; Healthcare applications requiring HIPAA-eligible TTS; Developers needing granular SSML control and speech marks for animation
Amazon Polly plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Standard Voices | Quote-only | — | custom | Pay-per-use: $4.00 per 1 million characters. Free tier: 5 million characters/month (no expiry). No flat monthly subscription. | aws.amazon.com |
| Neural Voices | Quote-only | — | custom | Pay-per-use: $16.00 per 1 million characters. Free tier: 1 million characters/month for first 12 months. | aws.amazon.com |
| Long-Form Voices | Quote-only | — | custom | Pay-per-use: $100.00 per 1 million characters. Free tier: 500,000 characters/month for first 12 months. | aws.amazon.com |
| Generative Voices | Quote-only | — | custom | Pay-per-use: $30.00 per 1 million characters. Free tier: 100,000 characters/month for first 12 months. | aws.amazon.com |
Last verified 2026-06-14. aws.amazon.com/polly/pricing fetched 2026-06-14. Per-character rates confirmed directly from AWS pricing page. HIPAA certification and BAA availability confirmed via docs.aws.amazon.com/polly/latest/dg/what-is.html (fetched 2026-06-14): 'Amazon Polly is certified for use with regulated workloads for HIPAA and PCI DSS.'
Capabilities
Integrations: AWS SDK (Python, Java, Node.js, .NET, Go, Ruby, PHP), Amazon Connect (contact center), Amazon Chime SDK, Amazon Alexa, Genesys Cloud CX, AWS Contact Center Intelligence.
Key features: Four voice tiers: Standard, Neural (NTTS), Long-Form, and Generative; Languages: Arabic, Danish, Dutch, English (multiple accents), French, German, Hindi, Italian, Japanese, Korean, Mandarin, Polish, Portuguese, Spanish, Swedish, Turkish, Welsh, and more; W3C SSML support with custom newscast and conversational speaking styles; Speech Marks metadata for synchronized visual/lip-sync effects; Bidirectional real-time streaming API; Custom pronunciation lexicons for brand/technical terms; Speech caching at no additional cost; HIPAA eligible and PCI DSS certified.
Plan limits: Standard voices free tier: 5 million characters/month, no expiry; Neural voices free tier: 1 million characters/month, first 12 months only; Long-Form voices free tier: 500,000 characters/month, first 12 months only; Generative voices free tier: 100,000 characters/month, first 12 months only; Audio output: MP3, Vorbis, PCM; sample rates 8–24 kHz.
Frequently asked questions
Does Amazon Polly support HIPAA?
Amazon Polly HIPAA support: Yes. SOC 2: —. GDPR: —.
Does Amazon Polly have a free plan?
Amazon Polly free tier: Yes.