Loyalty Rewards · pricing · Updated November 2026
Smile.io pricing (2026)
Smile.io's paid plans start at $15/mo (Essential) as checked on 2026-11-01, read from Smile.io's own pricing page; 6 plans. Best for Shopify-native DTC brands scaling from startup to mid-market. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $15/mo (Essential)
- Free tier: Yes · 14-day trial
- Compliance: HIPAA — · SOC 2 Yes · GDPR —
- Best for: Shopify-native DTC brands scaling from startup to mid-market; Omnichannel retailers needing POS + online loyalty unification; Merchants wanting a proven free tier before committing to paid plans
As of · every figure below links to its source STALE · 2026-09-02
Smile.io plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free STALE · 2026-09-02 | $0 | — | Flat monthly | Up to 200 monthly orders. Points and referral programs, 15+ earning/redemption methods, multi-language support, Shopify POS. | smile.io |
| Essential STALE · 2026-09-02 | $15 | — | Flat monthly | Up to 500 monthly orders. Adds dedicated loyalty page, free product rewards, on-site nudges, analytics, Shopify Flow integration, 1 third-party integration. 14-day free trial. | smile.io |
| Standard STALE · 2026-09-02 | $79 | — | Flat monthly | Up to 1,000 monthly orders. Adds bonus point events, product page point display, subscription/gift card rewards, loyalty segments, ROI insights, 2 integrations. 14-day free trial. | smile.io |
| Growth | $199 | — | Flat monthly | Up to 2,500 monthly orders; $20 per additional 100 orders. Adds Loyalty Hub, VIP tiers, points expiry, 25+ pre-built reports, unlimited integrations. 14-day free trial. | smile.io |
| Plus | $999 | — | Flat monthly | Annual billing only ($11,988/yr). Up to 7,500 monthly orders; $5 per additional 100 orders. Adds white-glove migration, quarterly program monitoring, priority support, API access, 30+ specialized reports, SOC-2 compliance, preferred multi-store pricing. | smile.io |
| Enterprise | not priced monthly | — | Custom / quote | Annual billing only. Unlimited orders. Custom pricing — contact sales. Dedicated launch planning, data warehouse sync, 99.9% uptime SLA. | smile.io |
Last verified 2026-11-01. STALE marks a plan we have not re-checked at its source in over 30 days. 3 of 6 plans above are marked. Official pricing page smile.io/pricing fetched directly. Prices confirmed via Shopify App Store listing (apps.shopify.com/smile-io) and GetApp (getapp.com/customer-management-software/a/smile-io/pricing/). Plus plan is annual-only billing at $999/month. Cross-checked against getapp.com.
Price changes
Price on record
$15/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Shopify, Shopify Plus, Shopify POS, BigCommerce, Wix, Klaviyo, Mailchimp, Gorgias, Okendo, Attentive, Shopify Flow, ReCharge.
Key features: Points and referral programs; VIP tiers; Loyalty Hub (personalized member portal); Embedded checkout extensions; Bonus point events and point multipliers; Shopify POS omnichannel sync; On-site loyalty nudges; Product page point display; Points expiry controls; Data warehouse sync (Enterprise); 99.9% uptime SLA (Enterprise); 30+ pre-built reports.
Plan limits: Free plan capped at 200 orders/month; Essential capped at 500 orders/month; Standard capped at 1,000 orders/month; Growth capped at 2,500 orders/month ($20/100 extra orders); Plus capped at 7,500 orders/month ($5/100 extra orders); SOC 2 compliance only on Plus and above; API access only on Plus and above.
Frequently asked questions
How much does Smile.io cost?
Smile.io's paid plans start at $15/mo (Essential), and it lists a $0 plan (Free); it has 6 published plans. Verified 2026-11-01.
Does Smile.io support HIPAA?
Smile.io's public pages do not say whether it supports HIPAA. Its public pages also state SOC 2 compliance.
Does Smile.io have a free plan?
Yes — Smile.io publishes a free tier; it offers a 14-day free trial.
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This standing as a plaque
Smile.io currently holds a platinum deskmark here — Rank 1 of 8 · Loyalty Rewards. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".
The image is drawn from our live data, so it follows the standing rather than freezing it: if Smile.io moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.