Best Loyalty Rewards · pricing · Updated June 2026
Smile.io pricing (2026)
Smile.io starts at $0/mo (Free), across 6 plans. Best for Shopify-native DTC brands scaling from startup to mid-market. Every figure links to Smile.io's own page and the date we captured it.
At a glance
- Entry price: $0/mo (Free)
- Free tier: Yes · 14-day trial
- Compliance: HIPAA — · SOC 2 Yes · GDPR —
- Best for: Shopify-native DTC brands scaling from startup to mid-market; Omnichannel retailers needing POS + online loyalty unification; Merchants wanting a proven free tier before committing to paid plans
Smile.io plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free | $0 | — | flat | Up to 200 monthly orders. Points and referral programs, 15+ earning/redemption methods, multi-language support, Shopify POS. | smile.io |
| Essential | $15 | — | flat | Up to 500 monthly orders. Adds dedicated loyalty page, free product rewards, on-site nudges, analytics, Shopify Flow integration, 1 third-party integration. 14-day free trial. | smile.io |
| Standard | $79 | — | flat | Up to 1,000 monthly orders. Adds bonus point events, product page point display, subscription/gift card rewards, loyalty segments, ROI insights, 2 integrations. 14-day free trial. | smile.io |
| Growth | $199 | — | flat | Up to 2,500 monthly orders; $20 per additional 100 orders. Adds Loyalty Hub, VIP tiers, points expiry, 25+ pre-built reports, unlimited integrations. 14-day free trial. | smile.io |
| Plus | $999 | — | flat | Annual billing only ($11,988/yr). Up to 7,500 monthly orders; $5 per additional 100 orders. Adds white-glove migration, quarterly program monitoring, priority support, API access, 30+ specialized reports, SOC-2 compliance, preferred multi-store pricing. | smile.io |
| Enterprise | Quote-only | — | custom | Annual billing only. Unlimited orders. Custom pricing — contact sales. Dedicated launch planning, data warehouse sync, 99.9% uptime SLA. | smile.io |
Last verified 2026-06-14. Official pricing page smile.io/pricing fetched directly. Prices confirmed via Shopify App Store listing (apps.shopify.com/smile-io) and GetApp (getapp.com/customer-management-software/a/smile-io/pricing/). Plus plan is annual-only billing at $999/month. Cross-checked against getapp.com.
Capabilities
Integrations: Shopify, Shopify Plus, Shopify POS, BigCommerce, Wix, Klaviyo, Mailchimp, Gorgias, Okendo, Attentive, Shopify Flow, ReCharge.
Key features: Points and referral programs; VIP tiers; Loyalty Hub (personalized member portal); Embedded checkout extensions; Bonus point events and point multipliers; Shopify POS omnichannel sync; On-site loyalty nudges; Product page point display; Points expiry controls; Data warehouse sync (Enterprise); 99.9% uptime SLA (Enterprise); 30+ pre-built reports.
Plan limits: Free plan capped at 200 orders/month; Essential capped at 500 orders/month; Standard capped at 1,000 orders/month; Growth capped at 2,500 orders/month ($20/100 extra orders); Plus capped at 7,500 orders/month ($5/100 extra orders); SOC 2 compliance only on Plus and above; API access only on Plus and above.
Frequently asked questions
How much does Smile.io cost?
Smile.io starts at $0/mo (Free); it has 6 published plans. Verified 2026-06-14.
Does Smile.io support HIPAA?
Smile.io HIPAA support: —. SOC 2: Yes. GDPR: —.
Does Smile.io have a free plan?
Smile.io free tier: Yes; 14-day free trial.
Smile.io vs alternatives
Compare all loyalty rewards → · Smile.io alternatives → · Open data · MCP