Screen Sharing Remote Desktop · pricing · Updated November 2026

Zoho Assist pricing (2026)

Zoho Assist's paid plans start at $12/user/mo (Standard) as checked on 2026-11-01, read from Zoho Assist's own pricing page; 4 plans. Best for budget-conscious IT teams. Every figure below links to its source and the date we captured it.

Publishes real pricing SOC 2 HIPAA GDPR

At a glance

  • Entry price: $12/user/mo (Standard) · 17% off with annual billing
  • Free tier: Yes · 15-day trial
  • Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
  • Best for: budget-conscious IT teams; small businesses already on Zoho; healthcare organizations needing BAA; teams needing free tier to start

As of · every figure below links to its source

Zoho Assist plans & pricing

All published Zoho Assist plans. Sourced per row; quote-only tiers show no price.
PlanMonthlyAnnualBillingNotesSource
Free $0 — Flat monthly 1 technician, 5 unattended computers, basic remote support; forever free zoho.com
Standard $12 −17% Per user / seat Per technician/month billed annually ($12/tech/month billed monthly); 2 concurrent sessions, 25 unattended computers, file transfer, multi-monitor zoho.com
Professional $18 −17% Per user / seat Per technician/month billed annually ($18/tech/month billed monthly); 4 concurrent sessions, 25 unattended computers, session recording, advanced reporting, mobile support zoho.com
Enterprise $28 −14% Per user / seat Per technician/month billed annually ($28/tech/month billed monthly); 6 concurrent sessions, unlimited unattended computers, department roles, audit logs, video chat, webhooks, service queues zoho.com

Last verified 2026-11-01. zoho.com/assist/pricing.html renders prices client-side; per-technician figures ($10/$15/$24 annual; $12/$18/$28 monthly) corroborated across businessnewsdaily.com, capterra.com and g2.com. Forever-free plan and 15-day trial confirmed on official page. HIPAA features + BAA-on-request confirmed directly from zoho.com/assist/hipaa-compliance.html (HTTP 200).

Price changes

Price on record

$12/user/mo

Re-based on record 2026-11-03

A new dated entry is stamped here each time the price moves — the record builds itself.

From 2026-11-03 our record reflects a correction we published, not a vendor price move, so earlier figures are not compared with it.

Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.

Corrections to this record

Changes we made to our own record of Zoho Assist, newest first: a figure read again on the vendor's page, a plan it no longer lists, a note. None of them is a price change by Zoho Assist. Every correction on the site is in the corrections log.

  • Standard. Price corrected from $10 to $12 (per technician per month, billed monthly). This row was last read on 2026-09-03. The record held $10, which the page prints as the annual-billed rate. The annual saving is set to 17%. To a US visitor the page reads: "STANDARD US$12 US$12 1 technician TRY NOW All in Free Edition + File Transfer Multi-Monitor Navigation Reboot and Reconnect". Read in a browser on 2026-11-01.

  • Professional. Price corrected from $15 to $18 (per technician per month, billed monthly). This row was last read on 2026-09-03. The record held $15, which the page prints as the annual-billed rate. The annual saving is set to 17%. To a US visitor the page reads: "PROFESSIONAL US$18 US$18 1 technician TRY NOW All in Standard Edition + Mobile Device Support Schedule Sessions". Read in a browser on 2026-11-01.

  • Enterprise. Price corrected from $24 to $28 (per technician per month, billed monthly). This row was last read on 2026-09-03. The record held $24, which the page prints as the annual-billed rate. The annual saving is set to 14%. To a US visitor the page reads: "ENTERPRISE US$28 US$28 1 technician TRY NOW All in Professional Plan + Departments Session Recording Service Queue". Read in a browser on 2026-11-01.

Capabilities

Integrations: Zoho Desk, Zendesk, Freshdesk, Jira, ServiceNow, Microsoft Teams, Slack.

Key features: Generous forever-free plan for small teams; SOC 2 compliant; HIPAA features with BAA template on request; Part of Zoho ecosystem (CRM, Desk, Books native integration); Competitive per-technician pricing vs market leaders.

Plan limits: Free tier: 1 technician, 5 unattended computers only; Standard: 2 concurrent sessions per technician; Professional: 4 concurrent sessions; Enterprise: 6 concurrent sessions.

Frequently asked questions

How much does Zoho Assist cost?

Zoho Assist's paid plans start at $12/user/mo (Standard), and it lists a $0 plan (Free); it has 4 published plans. Verified 2026-11-01.

Is Zoho Assist cheaper billed annually?

Yes. Zoho Assist publishes a 17% discount for paying annually (on the Standard plan). Verified 2026-11-01.

Does Zoho Assist support HIPAA?

Yes — Zoho Assist states HIPAA support on its public pages. Its public pages also state SOC 2 and GDPR compliance.

Does Zoho Assist have a free plan?

Yes — Zoho Assist publishes a free tier; it offers a 15-day free trial.

Zoho Assist vs alternatives

Compare all screen sharing remote desktop · True cost of screen sharing remote desktop · SOC 2 claims in screen sharing remote desktop · HIPAA claims in screen sharing remote desktop · GDPR claims in screen sharing remote desktop · Open data · MCP

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This standing as a plaque

Zoho Assist currently holds a gold deskmark here — Rank 2 of 9 · Screen Sharing Remote Desktop. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".

Gold Deskmark — Zoho Assist, Rank 2 of 9 · Screen Sharing Remote Desktop, The Front Desk Review

The image is drawn from our live data, so it follows the standing rather than freezing it: if Zoho Assist moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.