Independent · sourced · Updated June 2026
Best Bug Reporting (2026)
The cheapest bug reporting is Jam at $0/mo. 3 offer a free tier (Jam, Ruttl, Userback). This page compares 7 options on entry price, free tier, HIPAA/SOC 2 and best-for — every figure linked to its source, updated June 2026.
7 options compared on price, free tier, compliance and fit — ranked cheapest-first. Every figure links to the vendor's own page and the date we captured it; quote-only tiers show “—”, never a guess.
Key takeaways
- Cheapest: Jam at $0/mo (Free).
- Typical paid price: from $9/mo, median $34/mo, up to $99/mo — across 6 with published pricing.
- Free tier: Jam, Ruttl, Userback.
- Tracked: 7 vendors, data current through 2026-06-18.
Comparison
| # | Bug Reporting | Entry price | Free | HIPAA | SOC 2 | Best for | Source |
|---|---|---|---|---|---|---|---|
| 1 | Jam | $0/mo Free | Yes | — | Yes | engineering teams | jam.dev |
| 2 | Ruttl | $0/mo Basic | Yes | — | — | web designers | ruttl.com |
| 3 | Userback | $0/mo Free | Yes | — | Yes | SaaS product teams | userback.io |
| 4 | BugHerd | $50/mo Standard | No | — | — | web development agencies | bugherd.com |
| 5 | Marker.io | $59/mo Starter | No | — | Yes | product teams | marker.io |
| 6 | zipBoard | $99/mo Team | No | — | — | eLearning content review | zipboard.co |
| 7 | Usersnap | — | No | — | — | customer feedback management | quote-only |
Prices are the lowest published self-serve monthly rate as captured on the linked source. Annual-billing and usage details are on each vendor's record in our open dataset.
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Frequently asked questions
What is the cheapest bug reporting?
Jam has the lowest published entry price at $0/mo (Free), as of 2026-06-18.
How much does bug reporting cost per month?
Across the 6 bug reporting with published paid pricing, the median starting price is $34/mo, ranging from $9/mo to $99/mo, as of 2026-06-18. 3 also offer a free tier. 1 are quote-only.
Which bug reporting have a free plan?
Jam, Ruttl, Userback offer a free tier.
More software comparisons
How we compiled this
Official pricing pages were re-fetched directly via WebFetch on 2026-06-18 for all seven vendors (marker.io/pricing, bugherd.com/pricing, userback.io/pricing, ruttl.com/pricing, jam.dev/pricing, usersnap.com/pricing, zipboard.co/pricing) plus vendor security/privacy pages for compliance. Prices are USD billed monthly unless a plan is explicitly per-seat. Where a plan is 'contact sales' / enterprise with no published price, monthlyUsd is null. CRITICAL CORRECTION: Usersnap's official pricing page renders prices in EURO and does NOT display machine-readable USD figures; the draft's USD prices ($49/$109/$199/$319) could not be verified on the official page and are contradicted by third-party aggregators (Capterra lists Startup $99 / Company $189 / Premium $329 under different plan names). Per a strict no-guess policy, all unverifiable Usersnap paid prices are set to null. Usersnap's free offering is a TRIAL (ends after 20 feedback items; accounts deactivated after 90 days), not a forever-free plan. Ruttl's annual per-seat price is not published and is omitted rather than estimated. All accessedAt = 2026-06-18.
Last verified 2026-06-18. We re-check published prices and compliance on a recurring cadence and update this page when they change.
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