Best Bug Reporting · pricing · Updated June 2026
Jam pricing (2026)
Jam starts at $0/mo (Free), across 3 plans. Best for engineering teams. Every figure links to Jam's own page and the date we captured it.
At a glance
- Entry price: $0/mo (Free)
- Free tier: Yes · 14-day trial
- Compliance: HIPAA — · SOC 2 Yes · GDPR Yes
- Best for: engineering teams; QA automation; developer-focused bug reporting; remote bug reproduction
Jam plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free | $0 | — | flat | 5 creator seats, unlimited viewer seats. 30 Jams/month, 5 recording links/month, 5-minute recording limit. Console & network logs, device metadata, Slack and issue tracker integrations, webhooks, backend logging, workspace analytics. Forever free. | jam.dev |
| Team | $14 | — | per_seat | Per creator/month, billed yearly. 50 creator seats, unlimited viewer seats. Unlimited Jams, 150 recording links/month, 15-minute recording limit, 200 AI summaries/month. Access controls, private folders, private Jams. 14-day free trial. | jam.dev |
| Enterprise | Quote-only | — | custom | Custom pricing, yearly billing only. Unlimited creator and viewer seats, unlimited recording links, unlimited AI summaries. SAML/SSO, audit logs, priority support, dedicated support team. | jam.dev |
Last verified 2026-06-18. Re-fetched https://jam.dev/pricing and https://jam.dev/security on 2026-06-18. Free (5 creator seats), Team $14/creator/mo (billed yearly), Enterprise custom confirmed. SOC 2 Type II and GDPR confirmed; HIPAA listed 'coming soon' so hipaa=null (not asserted). 14-day trial.
Capabilities
Integrations: Jira, Linear, Slack, GitHub, GitLab, ClickUp.
Key features: One-click bug report with auto-captured console & network logs; AI-generated bug summaries for faster triage; Instant browser extension with no SDK needed; Generous free tier with full technical metadata capture.
Plan limits: Free: 30 Jams/month, 5 recording links/month, 5-minute max recording; Team: 150 recording links/month, 15-minute max recording, 200 AI summaries/month; Team: 50 creator seats max.
Frequently asked questions
How much does Jam cost?
Jam starts at $0/mo (Free); it has 3 published plans. Verified 2026-06-18.
What are cheaper alternatives to Jam?
Cheaper bug reporting than Jam (entry $0/mo) include Userback at $9/mo. Verified 2026-06-18.
Does Jam support HIPAA?
Jam HIPAA support: —. SOC 2: Yes. GDPR: Yes.
Does Jam have a free plan?
Jam free tier: Yes; 14-day free trial.
Jam vs alternatives
Compare all bug reporting → · Jam alternatives → · Open data · MCP
Cheaper bug reporting alternatives
- Userback from $9/mo