Live Chat Software · compliance claims

Live Chat Software vendors that state SOC 2 compliance

3 of the 7 live chat software tools we track state SOC 2 compliance, from $23/user/mo. These are claims as we read them on the pages listed below, each on the vendor's own site; we have not audited them. Every name links to its pricing record.

At a glance

  • States SOC 2 compliance: Freshchat, Tidio, and Intercom.
  • Cheapest: Freshchat from $23/user/mo (price read 2026-09-27).
  • Coverage: 3 of 7 tracked live chat software tools.

Claims read on 2026-06-15 · not audited by us

Live Chat Software: SOC 2 claims, pricing and other claims

Every live chat software tool we track that states SOC 2 compliance, cheapest first, each entry price with the day we last read it. Each name links to its pricing record; the last two columns show when and where we read the claim.
ToolEntry priceAlso statesClaim readRead on
Freshchat $23/user/mo
read 2026-09-27
GDPR 2026-06-15 trust.freshworks.com
Tidio $29/mo
read 2026-11-01
GDPR 2026-06-15 tidio.com
Intercom $39/user/mo
read 2026-09-09
HIPAA, GDPR 2026-06-15 intercom.com

Each entry price shows the day we last read it. "Claim read" is the day we last read the claim on that page. We have not audited any vendor, and a claim can change between reads.

Frequently asked questions

Which live chat software tools state SOC 2 compliance?

Freshchat, Tidio, and Intercom state SOC 2 compliance, as we read their pages on 2026-06-15. We report the claims as read and have not audited them.

What is the cheapest live chat software that states SOC 2 compliance?

Freshchat, from $23/user/mo (price read 2026-09-27). We read its SOC 2 claim on 2026-06-15, and we have not audited it.

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