Best AI Chatbot Builders · pricing · Updated June 2026
CustomGPT.ai pricing (2026)
CustomGPT.ai starts at $99/mo (Standard), across 3 plans. Best for Document-heavy knowledge base chatbots. Every figure links to CustomGPT.ai's own page and the date we captured it.
At a glance
- Entry price: $99/mo (Standard) · 10% off with annual billing
- Free tier: No · 7-day trial
- Compliance: HIPAA No · SOC 2 Yes · GDPR Yes
- Best for: Document-heavy knowledge base chatbots; Enterprise Q&A over internal content; Teams needing white-label chatbot with citation sourcing
CustomGPT.ai plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Standard | $99 | −10% | flat | $89/month billed annually. 10 agents, 1,000 queries/month, 5,000 documents per agent, 60M words storage, 3 team members, RAG API access. 7-day free trial (credit card required). | customgpt.ai |
| Premium | $499 | −10% | flat | $449/month billed annually. 25 agents, 5,000 queries/month, 20,000 documents per agent, 300M words storage, 5 team members, auto-sync website content, white-label branding removal. Most popular. | customgpt.ai |
| Enterprise | Quote-only | — | custom | Custom pricing. Unlimited agents, queries, documents, storage. Forward-deployed engineers, advanced RBAC, custom SSO, DPA, white-glove onboarding, real-time sync. | customgpt.ai |
Last verified 2026-06-15. Pricing fetched directly from customgpt.ai/pricing/ on 2026-06-15: Standard $99/mo ($89 annual), Premium $499/mo ($449 annual), Enterprise custom. No free tier; 7-day credit-card trial. SOC 2 Type II and GDPR confirmed on customgpt.ai/security/; no HIPAA.
Capabilities
Integrations: WordPress, Wix, YouTube, HubSpot, Zendesk, Confluence, Shopify, Google Drive, Notion, Slack, SharePoint.
Key features: Anti-hallucination with citations for every AI response; RAG API for developer integrations; Knowledge base from 5,000–20,000 documents per agent; SOC 2 Type II + GDPR.
Plan limits: No free tier — trial requires credit card; 1,000 queries/month on Standard (low for high-traffic); Auto-sync only on Premium and above; Add-ons: extra queries $375/mo, storage $300/mo, agents $100/mo.
Frequently asked questions
How much does CustomGPT.ai cost?
CustomGPT.ai starts at $99/mo (Standard); it has 3 published plans. Verified 2026-06-15.
Is CustomGPT.ai cheaper billed annually?
Yes. CustomGPT.ai publishes a 10% discount for paying annually (on the Standard plan). Verified 2026-06-15.
What are cheaper alternatives to CustomGPT.ai?
Cheaper ai chatbot builders than CustomGPT.ai (entry $99/mo) include ManyChat at $14/mo, Tidio at $29/mo, Chatbase at $40/mo. Verified 2026-06-15.
Does CustomGPT.ai support HIPAA?
CustomGPT.ai HIPAA support: No. SOC 2: Yes. GDPR: Yes.
Does CustomGPT.ai have a free plan?
CustomGPT.ai free tier: No; 7-day free trial.