AI Chatbot Builders · pricing · Updated September 2026
Tidio pricing (2026)
Tidio starts at $0/mo (Free) as checked on 2026-09-02, read from Tidio's own pricing page; 5 plans. Best for E-commerce customer support. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $0/mo (Free)
- Free tier: Yes · 7-day trial
- Compliance: HIPAA No · SOC 2 Yes · GDPR Yes
- Best for: E-commerce customer support; SMB live chat + AI hybrid; Teams needing human escalation from AI
As of · every figure below links to its source STALE · 2026-06-15
Tidio plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free | $0 | — | flat | 50 billable conversations/month, 10 seats, 50 Lyro AI conversations (one-off), 100 Flows visitors reached. Live chat, ticketing, basic analytics, multi-language. | tidio.com |
| Starter | $29 | −17% | flat | $24.17/month billed annually (2 months free). 100 billable conversations/month, 10 seats. Live chat, ticketing, basic analytics. Lyro AI add-on from $32.50/month. | tidio.com |
| Growth | $59 | −17% | flat | $49.17/month billed annually. From 250 up to 2,000 billable conversations/month, 10 seats. Advanced analytics, user permissions, automatic chat assignment, macros. | tidio.com |
| Plus | $749 | — | flat | Starting at $749/month. Custom conversations and seats. Departments, multi-project, custom branding, dedicated success manager, OpenAPI, custom limits. | tidio.com |
| Premium | not priced monthly | — | custom | Contact for pricing. From 3,000 Lyro AI conversations, guaranteed 50% AI resolution, pay-per-resolution option, SSO, compliance features. | tidio.com |
Last verified 2026-09-02. STALE · 2026-06-15 Pricing fetched directly from tidio.com/pricing/ on 2026-06-15: Free $0, Starter $24.17/mo (monthly), Growth from $49.17/mo, Plus from $749/mo, Premium custom. Lyro AI add-on from $32.50/mo. 7-day free trial. SOC 2 and GDPR confirmed; HIPAA not offered. Re-verified 2026-09-02 against the live pricing page; published figures unchanged.
Price changes
Price on record
$29/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Shopify, WordPress, Wix, BigCommerce, Messenger, Instagram, WhatsApp, Email, Zapier, HubSpot.
Key features: Live chat + AI chatbot hybrid platform; Lyro AI Agent for autonomous support resolution; E-commerce native (Shopify, Wix, BigCommerce); SOC 2 + GDPR compliance.
Plan limits: 50 conversations/month on free tier; Lyro AI is a separate paid add-on (from $32.50/month); Flows automation billed separately (from $24.17/month); HIPAA not offered; SOC 2 confirmed.
Frequently asked questions
How much does Tidio cost?
Tidio starts at $0/mo (Free); it has 5 published plans. Verified 2026-09-02.
Is Tidio cheaper billed annually?
Yes. Tidio publishes a 17% discount for paying annually (on the Starter plan). Verified 2026-09-02.
What are cheaper alternatives to Tidio?
Cheaper AI chatbot builders than Tidio (entry $0/mo) include ManyChat at $14/mo. Verified 2026-09-02.
Does Tidio support HIPAA?
Tidio HIPAA support: No. SOC 2: Yes. GDPR: Yes.
Does Tidio have a free plan?
Tidio free tier: Yes; 7-day free trial.
Tidio vs alternatives
Compare all AI chatbot builders · Tidio alternatives · SOC 2-certified AI chatbot builders · GDPR-compliant AI chatbot builders · Open data · MCP
Cheaper AI chatbot builders alternatives
- ManyChat from $14/mo
More AI chatbot builders tools
Related categories
Display this standing
Tidio currently holds a gold deskmark here — Rank 2 of 9 · AI Chatbot Builders. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm and money never touches it.
The image is drawn from our live data, so it follows the standing rather than freezing it: if Tidio moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.