Best API Documentation Tools · pricing · Updated June 2026
Document360 pricing (2026)
Document360 publishes no self-serve price (quote-only), across 3 plans. Best for knowledge-base. Every figure links to Document360's own page and the date we captured it.
At a glance
- Entry price: Quote-only
- Free tier: No · 14-day trial
- Compliance: HIPAA — · SOC 2 Yes · GDPR —
- Best for: knowledge-base; customer-support-docs; enterprise-documentation; SaaS-help-centers
Document360 plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Professional | Quote-only | — | flat | Quote-only since late 2024 (no published price). Historical list price was ~$149/project/month; 2026 third-party quote estimates ~$199–$249/project/month (not vendor-published). Unlimited articles, custom domain, basic analytics, 24/5 support. 14-day free trial. | document360.com |
| Business | Quote-only | — | flat | Quote-only (no published price). Historical list price was ~$299/project/month; 2026 third-party quote estimates ~$399–$499/project/month (not vendor-published). Adds approval workflows, AI search (Ask Eddy), multilingual support, Zendesk/Freshdesk/Slack integrations. 14-day free trial. | document360.com |
| Enterprise | Quote-only | — | custom | Quote-only (no published price). 2026 third-party estimates put Enterprise around $799+/project/month annually; a stale upgrade-doc reference of $5,988/year exists but is not a current published list price. Adds SSO/SCIM, audit logs, sandbox, interactive decision trees, dedicated CSM. 14-day free trial. | document360.com |
Last verified 2026-06-15. document360.com/pricing renders client-side and exposes no prices; confirmed quote-only since late 2024 via g2, checkthat.ai, and happysupport.ai. All monthlyUsd left null — no price invented. 2026 third-party quote ranges noted in plan notes for context only.
Capabilities
Integrations: Zendesk, Freshdesk, Slack, Intercom, Salesforce, HubSpot, Zapier.
Key features: Per-project billing model (not per-seat); Ask Eddy AI search on Business+; Decision-tree guides on Enterprise; Knowledge base focused (not API-doc first).
Plan limits: All plans billed per project per month; No free tier — 14-day trial only; Reader accounts separately licensed on Enterprise; All plan prices quote-only since late 2024.
Frequently asked questions
Does Document360 support HIPAA?
Document360 HIPAA support: —. SOC 2: Yes. GDPR: —.
Does Document360 have a free plan?
Document360 free tier: No; 14-day free trial.