Chat API · pricing · Updated November 2026

CometChat pricing (2026)

CometChat's paid plans start at $298.75/mo (Basic) as checked on 2026-11-01, read from CometChat's own pricing page; 4 plans. Best for marketplace chat. Every figure below links to its source and the date we captured it.

Publishes real pricing SOC 2 HIPAA GDPR

At a glance

  • Entry price: $298.75/mo (Basic) · 20% off with annual billing
  • Free tier: Yes
  • Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
  • Best for: marketplace chat; healthcare apps; social platforms; customer support

As of · every figure below links to its source

CometChat plans & pricing

All published CometChat plans. Sourced per row; quote-only tiers show no price.
PlanMonthlyAnnualBillingNotesSource
Build $0 — Flat monthly 100 MAU; 25 peak concurrent connections; all core chat features; no credit card required. cometchat.com
Basic $298.75 −20% Custom / quote $298.75/month billed monthly; $239/month billed annually (the page's Save 20%); $0.10/MAU overage; concurrent connections = 5% of MAU. Includes rich messaging, push notifications, basic moderation, global edge network. cometchat.com
Advanced $448.75 −20% Custom / quote $448.75/month billed monthly; $359/month billed annually (the page's Save 20%); $0.10/MAU overage; concurrent connections = 5% of MAU. Adds AI moderation, smart replies/summaries, multi-tenancy, HIPAA/BAA, message translation, advanced search. cometchat.com
Enterprise not priced monthly — Custom / quote No MAU overages; 10% concurrency included; OpenAI-powered moderation; SSO (SAML/LDAP); custom white-label domain. Contact sales. cometchat.com

Last verified 2026-11-01. Pricing fetched from cometchat.com/pricing: Build free; Basic/Advanced/Enterprise prices render only as '$' placeholders (sign-up/contact-sales required) — NOT publicly published. The prior $299/$449 figures were third-party (dupple.com/trtc.io) approximations and have been removed (leaving it blank beats a guess). A 20% annual discount and $0.10/MAU overage ARE stated on the page. Compliance (HIPAA+BAA, SOC2 Type 2, ISO27001, GDPR) confirmed on cometchat.com/features/security-compliance — HITRUST is NOT listed.

Price changes

Price on record

$298.75/mo

First on record 2026-11-03

A new dated entry is stamped here each time the price moves — the record builds itself.

Tracked since November 2026. No change record has cleared two sources yet, so nothing is published on the wire.

Corrections to this record

Changes we made to our own record of CometChat, newest first: a figure read again on the vendor's page, a plan it no longer lists, a note. None of them is a price change by CometChat. Every correction on the site is in the corrections log.

  • Basic. Price set to $298.75 (month, billed monthly). The record had no published price; this row was last read on 2026-09-02. The page loads on its annual side, where Basic reads $239 /month, billed annually; after its Pay monthly / Pay yearly switch it reads $298.75 /month. The page reads: "Basic All the essentials needed for a feature-rich real-time chat experience. $298.75 /month Start Free Basic Plan Featu". Read in a browser on 2026-11-01.

  • Advanced. Price set to $448.75 (month, billed monthly). The record had no published price; this row was last read on 2026-09-02. The page loads on its annual side, where Advanced reads $359 /month, billed annually; after its Pay monthly / Pay yearly switch it reads $448.75 /month. The page reads: "Advanced An advanced communication suite with built-in multi-channel notifications, AI moderation and insights. $448.75 /month Start Free Everything in Basic, P". Read in a browser on 2026-11-01.

Capabilities

Integrations: React, React Native, iOS, Android, Flutter, Angular, Vue, Ionic.

Key features: AI smart replies and summaries on Advanced+; HIPAA + BAA on Advanced+; SOC2 Type 2, ISO27001, GDPR certified; OpenAI-powered moderation on Enterprise.

Plan limits: Build: 100 MAU, 25 concurrent connections; Basic/Advanced: concurrent connections = 5% of MAU; $0.10/MAU overage on Basic and Advanced; Basic/Advanced exact monthly prices not publicly published.

Frequently asked questions

How much does CometChat cost?

CometChat's paid plans start at $298.75/mo (Basic), and it lists a $0 plan (Build); it has 4 published plans. Verified 2026-11-01.

Is CometChat cheaper billed annually?

Yes. CometChat publishes a 20% discount for paying annually (on the Basic plan). Verified 2026-11-01.

What are cheaper alternatives to CometChat?

Cheaper chat API than CometChat (entry $298.75/mo) include Ably at $29/mo, Pusher Channels at $49/mo, PubNub at $98/mo. Verified 2026-11-01.

Does CometChat support HIPAA?

Yes — CometChat states HIPAA support on its public pages. Its public pages also state SOC 2 and GDPR compliance.

Does CometChat have a free plan?

Yes — CometChat publishes a free tier.

CometChat vs alternatives

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This standing as a plaque

CometChat currently holds a silver deskmark here — Rank 4 of 9 · Chat API. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".

Silver Deskmark — CometChat, Rank 4 of 9 · Chat API, The Front Desk Review

The image is drawn from our live data, so it follows the standing rather than freezing it: if CometChat moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.