Chat API · pricing · Updated November 2026
Sendbird pricing (2026)
Sendbird's paid plans start at $399/mo (Starter) as checked on 2026-11-01, read from Sendbird's own pricing page; 4 plans. Best for healthcare messaging. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $399/mo (Starter) · 13% off with annual billing
- Free tier: Yes · 30-day trial
- Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
- Best for: healthcare messaging; marketplace chat; on-demand apps; community platforms
As of · every figure below links to its source
Sendbird plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Developer (Free) | $0 | — | Flat monthly | 100 MAU; 10 peak concurrent connections; permanent forever-free as long as the dashboard is accessed once per year; access to chat features for prototyping. Distinct from the separate 30-day Pro trial (1,000 MAU / 20 PCC). | sendbird.com |
| Starter | $399 | −13% | Flat monthly | 5K MAU entry tier (10K, 25K, 50K, 100K+ tiers priced higher); peak concurrent connections capped at 5% of MAU; messaging essentials, basic moderation, ticketed support. $349/mo billed annually. | sendbird.com |
| Pro | $599 | −17% | Flat monthly | 5K MAU entry tier (higher MAU tiers priced higher); adds translation, data export, image moderation, supergroup channels; peak concurrent connections at 5% of MAU. $499/mo billed annually. | sendbird.com |
| Enterprise | not priced monthly | — | Custom / quote | Custom MAU (millions); dedicated or shared servers; all Pro features; HIPAA/BAA available; contact sales. | sendbird.com |
Last verified 2026-11-01. Pricing fetched from sendbird.com/pricing/chat (Starter $399/$349-annual, Pro $599/$499-annual confirmed). The permanent forever-free Developer plan (100 MAU / 10 PCC, login once per year) is distinct from the separate 30-day Pro trial (1,000 MAU / 20 PCC). Compliance (HIPAA+BAA, SOC2 Type 2, ISO27001, GDPR) confirmed via Sendbird blog.
Price changes
Price on record
$399/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: React, React Native, iOS, Android, Flutter, Salesforce, Xamarin.
Key features: SOC2 Type 2, HIPAA (with BAA), ISO27001, GDPR; Supergroup channels (Pro+); AI-powered message moderation; Pre-built UIKit for rapid integration.
Plan limits: Developer free: 100 MAU, 10 concurrent connections; Paid plans: peak concurrent = 5% of MAU; Starter/Pro start at 5K MAU tier.
Frequently asked questions
How much does Sendbird cost?
Sendbird's paid plans start at $399/mo (Starter), and it lists a $0 plan (Developer (Free)); it has 4 published plans. Verified 2026-11-01.
Is Sendbird cheaper billed annually?
Yes. Sendbird publishes a 17% discount for paying annually (on the Pro plan). Verified 2026-11-01.
What are cheaper alternatives to Sendbird?
Cheaper chat API than Sendbird (entry $399/mo) include Ably at $29/mo, Pusher Channels at $49/mo, PubNub at $98/mo. Verified 2026-11-01.
Does Sendbird support HIPAA?
Yes — Sendbird states HIPAA support on its public pages. Its public pages also state SOC 2 and GDPR compliance.
Does Sendbird have a free plan?
Yes — Sendbird publishes a free tier; it offers a 30-day free trial.
Sendbird vs alternatives
Compare all chat API · Sendbird alternatives · True cost of chat API · SOC 2 claims in chat API · HIPAA claims in chat API · GDPR claims in chat API · Open data · MCP
Cheaper chat API alternatives
- CometChat from $298.75/mo
- ZEGOCLOUD from $99/mo
- PubNub from $98/mo
- Pusher Channels from $49/mo
- Ably from $29/mo
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This standing as a plaque
Sendbird currently holds a bronze deskmark here — Rank 7 of 9 · Chat API. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".
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