Best Digital Adoption Platforms · pricing · Updated June 2026
UserGuiding pricing (2026)
UserGuiding starts at $0/mo (Support Essentials), across 4 plans. Best for SMBs and startups. Every figure links to UserGuiding's own page and the date we captured it.
At a glance
- Entry price: $0/mo (Support Essentials)
- Free tier: Yes · 14-day trial
- Compliance: HIPAA — · SOC 2 — · GDPR Yes
- Best for: SMBs and startups; teams wanting transparent pricing; cost-sensitive product onboarding
UserGuiding plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Support Essentials | $0 | — | flat | Forever-free. Unlimited MAUs. Includes knowledge base, product updates widget, resource center, and AI assistant with 50 free monthly resolutions. Does NOT include in-app guides or tours. | userguiding.com |
| Starter | $290 | −40% | flat | Up to 2,000 MAUs. $290/mo billed monthly or $174/mo billed annually (saves ~$900/yr, ~40% off). Includes active guides, session replay recordings, surveys, customizable themes, seats. | userguiding.com |
| Growth | $580 | −40% | flat | Up to 5,000 MAUs. $580/mo billed monthly or $349/mo billed annually (saves ~$1,800/yr, ~40% off). Unlimited guides, A/B testing, goal tracking, custom CSS, localization, unlimited session replay. | userguiding.com |
| Enterprise | Quote-only | — | custom | Unlimited MAUs. Adds SOC2/GDPR/HIPAA compliance certifications, SAML SSO, activity logs, personalized coaching, unlimited seats. Custom pricing. | userguiding.com |
Last verified 2026-06-15. Pricing fetched from userguiding.com/pricing on 2026-06-15. Live page: Starter $290/mo (monthly) or $174/mo (annual); Growth $580/mo (monthly) or $349/mo (annual). Draft's monthly figures ($249/$499) were wrong and corrected to $290/$580. Annual discount is ~40% (174/290 and 349/580), corrected from the draft's stated 30%. Forever-free Support Essentials tier confirmed. Compliance (SOC2/HIPAA/GDPR) is Enterprise-only per the pricing page (GDPR claimed across all plans).
Capabilities
Integrations: Segment, Mixpanel, Amplitude, HubSpot, Intercom, Slack, Zapier.
Key features: Forever-free knowledge base tier; Session replay included in paid plans; A/B testing from Growth tier; Annual billing ~40% cheaper than monthly.
Plan limits: SOC2/HIPAA certifications only on Enterprise plan; Starter capped at 2,000 MAUs; Growth capped at 5,000 MAUs; 14-day trial converts to free Support Essentials.
Frequently asked questions
How much does UserGuiding cost?
UserGuiding starts at $0/mo (Support Essentials); it has 4 published plans. Verified 2026-06-15.
Is UserGuiding cheaper billed annually?
Yes. UserGuiding publishes a 40% discount for paying annually (on the Starter plan). Verified 2026-06-15.
What are cheaper alternatives to UserGuiding?
Cheaper digital adoption platforms than UserGuiding (entry $0/mo) include Chameleon at $279/mo. Verified 2026-06-15.
Does UserGuiding support HIPAA?
UserGuiding HIPAA support: —. SOC 2: —. GDPR: Yes.
Does UserGuiding have a free plan?
UserGuiding free tier: Yes; 14-day free trial.
UserGuiding vs alternatives
Compare all digital adoption platforms → · UserGuiding alternatives → · Open data · MCP
Cheaper digital adoption platforms alternatives
- Chameleon from $279/mo