Best Product Analytics · pricing · Updated June 2026
Heap pricing (2026)
Heap starts at $0/mo (Free), across 4 plans. Best for Product and UX teams wanting retroactive event analysis without pre-instrumentation. Every figure links to Heap's own page and the date we captured it.
At a glance
- Entry price: $0/mo (Free)
- Free tier: Yes
- Compliance: HIPAA — · SOC 2 Yes · GDPR —
- Best for: Product and UX teams wanting retroactive event analysis without pre-instrumentation; SaaS companies tracking cross-device user journeys; Enterprises needing Contentsquare's combined DXA and product analytics stack; Teams wanting AI-surfaced friction points without manual funnel setup
Heap plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free | $0 | — | flat | Up to 10K monthly sessions, core analytics charts, unlimited enrichment sources, integrations, 6 months data history, SSO. | heap.io |
| Growth | Quote-only | — | flat | Usage-based; no published USD price — sign up and install the snippet to get a session-based estimate. Adds Sense AI, unlimited users & reports, chart customization, CSV exports, 12 months data history, email support. | heap.io |
| Pro | Quote-only | — | flat | Custom quote (contact sales). Adds account analytics, engagement matrix, report alerts, session replay add-on, standard support. | heap.io |
| Premier | Quote-only | — | flat | Custom quote (contact sales). Adds data warehouse integration, behavioral targeting, unlimited projects, advanced permissions, dedicated CSM, region-specific storage. | heap.io |
Last verified 2026-06-13. https://www.heap.io/pricing accessed 2026-06-13
Capabilities
Integrations: Segment, Snowflake, BigQuery, Redshift, Salesforce, Marketo, Slack.
Key features: Automatic event capture without manual instrumentation (retroactive analysis); Heap Illuminate: AI-powered friction and drop-off detection; Sense AI for natural-language analytics queries; Journeys: visual workflow maps with per-step conversion rates; Session replay with cued moments of interest; Heatmaps and engagement matrix; SOC 2 Type II certified (via Contentsquare trust portal; ISO 27001/27017/27018/27701 also held); Region-specific data storage on Premier.
Plan limits: Free plan capped at 10K monthly sessions; Free plan: 6 months data history only; Session replay only available on Pro tier and above (add-on); Data warehouse integration (Snowflake/BigQuery) only on Premier; Heap is now part of Contentsquare; trust portal at trust.contentsquare.com.
Frequently asked questions
How much does Heap cost?
Heap starts at $0/mo (Free); it has 4 published plans. Verified 2026-06-13.
Does Heap support HIPAA?
Heap HIPAA support: —. SOC 2: Yes. GDPR: —.
Does Heap have a free plan?
Heap free tier: Yes.
Heap vs alternatives
Compare all product analytics → · Heap alternatives → · Open data · MCP