Roadmap Tools · pricing · Updated September 2026

Canny pricing (2026)

Canny starts at $0/mo (Free) as checked on 2026-09-03, read from Canny's own pricing page; 4 plans. Best for B2B SaaS feedback management. Every figure below links to its source and the date we captured it.

Publishes real pricing SOC 2

At a glance

  • Entry price: $0/mo (Free)
  • Free tier: Yes
  • Compliance: HIPAA No · SOC 2 Yes · GDPR No
  • Best for: B2B SaaS feedback management; customer-facing roadmaps; small to mid-size product teams

As of · every figure below links to its source STALE · 2026-06-15

Canny plans & pricing

All published Canny plans. Sourced per row; quote-only tiers show no price.
PlanMonthlyAnnualBillingNotesSource
Free $0 flat Free forever. Up to 25 tracked users (a tracked user is someone who has submitted feedback). Unlimited posts, boards, changelog, roadmap, API access. canny.io
Core $19 flat Flat $19/mo billed annually (20% discount applied). Includes 100+ tracked users, custom domains, content translations, Segment integration. Not per-seat — flat workspace fee. annualDiscountPct is null: the figure in monthlyUsd is itself the annual rate, and a saving cannot be a percentage of a price this record does not hold. canny.io
Pro $79 flat Flat $79/mo billed annually (20% discount applied). Confirmed as flat fee by both canny.io/pricing and GetApp. Includes 100+ tracked users, PM integrations (Jira, GitHub), advanced privacy controls, custom post fields, user segmentation, automation rules, smart AI replies, Zapier. annualDiscountPct is null: the figure in monthlyUsd is itself the annual rate, and a saving cannot be a percentage of a price this record does not hold. canny.io
Business not priced monthly custom Contact sales. For 5,000+ tracked users. Adds SSO integrations, CRM integrations (Salesforce, HubSpot), custom admin roles, dedicated support, security review. canny.io

Last verified 2026-09-03. STALE · 2026-06-15 Prices from canny.io/pricing on 2026-06-15; corroborated by GetApp listing showing Free $0, Core $19/mo, Pro $79/mo as flat fees. Re-verified 2026-09-03 against the live pricing page; published figures unchanged. Cross-checked against getapp.com.

Price changes

Price on record

$19/mo

First on record 2026-06-27

A new dated entry is stamped here each time the price moves — the record builds itself.

Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.

Capabilities

Integrations: Jira, Linear, ClickUp, Asana, GitHub, Azure DevOps, Intercom, Zendesk, Freshdesk, Gong, Slack, Microsoft Teams, Discord, HubSpot, Salesforce, Okta.

Key features: AI Autopilot automatically captures and deduplicates feedback from customer conversations; Changelog and public roadmap portal for transparent communication; Feedback voting and prioritization by user segment; Native integrations with support and CRM tools for automatic feedback ingestion.

Plan limits: Free (forever): 25 tracked users, 5 managers, unlimited contributors; Pro: 100+ tracked users, 10 managers — from $79/month (billed yearly); Business: 5,000+ tracked users, custom pricing, SSO + CRM integrations.

Frequently asked questions

How much does Canny cost?

Canny starts at $0/mo (Free); it has 4 published plans. Verified 2026-09-03.

Does Canny support HIPAA?

Canny HIPAA support: No. SOC 2: Yes. GDPR: No.

Does Canny have a free plan?

Canny free tier: Yes.

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Display this standing

Canny currently holds a gold deskmark here — Rank 1 of 7 · Roadmap Tools. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm and money never touches it.

Gold Deskmark — Canny, Rank 1 of 7 · Roadmap Tools, The Front Desk Review

The image is drawn from our live data, so it follows the standing rather than freezing it: if Canny moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.