VoIP Business Phone · pricing · Updated September 2026
8x8 pricing (2026)
8x8 publishes no self-serve price (quote-only) as checked on 2026-09-03, read from 8x8's own pricing page; 3 plans. Best for Enterprises requiring a fully integrated UCaaS and contact-center platform. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: quote-only
- Free tier: No
- Compliance: HIPAA Yes · SOC 2 — · GDPR —
- Best for: Enterprises requiring a fully integrated UCaaS and contact-center platform; Organizations needing Microsoft Teams integration at the carrier level; Companies comfortable with quote-only sales processes; Global businesses needing unlimited calling to many countries
As of · every figure below links to its source
8x8 plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Unified Communications (formerly X2/X4) | quote-only | — | per_seat | Quote-only; 8x8 removed all prices from its site. UCaaS voice, team chat, video meetings, unlimited calling to multiple countries. Third-party reports of ~$24-$44/user/mo are unverified and not published. | 8x8.com |
| Contact Center (formerly X6) | quote-only | — | per_seat | Quote-only contact-center tier (voice/digital channels, IVR, analytics). No public price published. | 8x8.com |
| CX Beyond the Contact Center (formerly X7/X8) | quote-only | — | per_seat | Quote-only top customer-experience tier. No public price published. | 8x8.com |
Last verified 2026-09-03. https://www.8x8.com/products/plans-and-pricing (official page returned HTTP 429 and no longer publishes prices; quote-only status confirmed via cloudtalk.io and getvoip.com 2026 reviews) Re-verified 2026-09-03 against the live pricing page; published figures unchanged.
Price changes
No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Microsoft Teams, Salesforce, Microsoft 365, Google Workspace, Zendesk, ServiceNow, HubSpot.
Key features: UCaaS voice, team chat, and video meetings in a single platform; Unlimited calling to multiple countries (country count per tier); Contact center with voice and digital channels (X6+); IVR and intelligent routing; Analytics and reporting; Microsoft Teams direct routing integration; 99.999% uptime SLA.
Plan limits: All plans quote-only; no self-serve pricing available; Unlimited calling country count varies by plan tier.
Frequently asked questions
Does 8x8 support HIPAA?
8x8 HIPAA support: Yes. SOC 2: —. GDPR: —.
Does 8x8 have a free plan?
8x8 free tier: No.
8x8 vs alternatives
Compare all VoIP business phone · SOC 2-certified VoIP business phone · HIPAA-compliant VoIP business phone · GDPR-compliant VoIP business phone · Open data · MCP
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Display this standing
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