Waitlist Queue Management · pricing · Updated November 2026
Waitwhile pricing (2026)
Waitwhile's paid plans start at $39/mo (Starter) as checked on 2026-11-01, read from Waitwhile's own pricing page; 4 plans. Best for retail walk-in queuing. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $39/mo (Starter) · 20% off with annual billing
- Free tier: Yes
- Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
- Best for: retail walk-in queuing; healthcare patient flow; multi-location businesses; hospitality
As of · every figure below links to its source
Waitwhile plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free | $0 | — | Flat monthly | 1 location, 50 visits/month, basic waitlist and bookings, 2-way messaging (SMS/email/chat), basic branding. Forever free. | waitwhile.com |
| Starter | $39 | −20% | Flat monthly | Starts at $39/month (monthly billing); up to 10 locations, up to 2,500 visits/month. Price scales with visit volume. 20% discount on annual billing. | waitwhile.com |
| Business | $69 | −20% | Flat monthly | Starts at $69/month (monthly billing); up to 10 locations, up to 5,000 visits/month. Adds custom user roles, API/webhooks, advanced analytics, SMS team notifications, data import/export. 20% discount on annual billing. | waitwhile.com |
| Enterprise | not priced monthly | — | Custom / quote | Custom pricing. Unlimited locations/visits. Includes SAML/SSO, white-label, report builder, dedicated success manager, HIPAA+BAA, SLA, flexible invoicing. | waitwhile.com |
Last verified 2026-11-01. Pricing fetched from waitwhile.com/pricing on 2026-06-18 (Free $0, Starter from $31/mo, Business from $55/mo, Enterprise custom). HIPAA+BAA confirmed via help.waitwhile.com article 9583512 (BAA offered to customers with HIPAA in subscription, Enterprise). SOC2 Type II renewal + HIPAA + GDPR confirmed via waitwhile.com SOC 2 Type 2 blog post (May 2025). This note predates 2 corrections to the plans above, the earliest from 2026-09-27; the table holds the corrected figures.See the corrections.
Price changes
Price on record
$39/moRe-based on record 2026-10-16
A new dated entry is stamped here each time the price moves — the record builds itself.
From 2026-10-16 our record reflects a correction we published, not a vendor price move, so earlier figures are not compared with it.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Corrections to this record
Changes we made to our own record of Waitwhile, newest first: a figure read again on the vendor's page, a plan it no longer lists, a note. None of them is a price change by Waitwhile. Every correction on the site is in the corrections log.
-
Starter. Price corrected from $31 to $39 (month, billed monthly). This row was last read on 2026-09-03. The record had held $31, the annual-billed rate, though its notes called it monthly billing: the default Annual view reads Starter starts at $ 31 / month, and with the Monthly control clicked Starter reads starts at $ 39 / month. The annual discount stays at 20, the page's Save 20% on annual billing. The page reads: "Starter Core features for growing businesses starts at $ 39 / month". Read in a browser on 2026-09-27.
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Business. Price corrected from $55 to $69 (month, billed monthly). This row was last read on 2026-09-03. The record had held $55, the annual-billed rate, though its notes called it monthly billing: the default Annual view reads Business starts at $ 55 / month, and with the Monthly control clicked Business reads starts at $ 69 / month. The annual discount stays at 20, the page's Save 20% on annual billing. The page reads: "Business Advanced tools for scaling operations starts at $ 69 / month". Read in a browser on 2026-09-27.
Capabilities
Integrations: Zapier, Salesforce, Slack, Square POS, Google Calendar, Mailchimp, Twilio, Zendesk.
Key features: AI-powered waitlist and appointment booking in one platform; Two-way SMS/email/chat messaging; Virtual waiting room with real-time updates; Multi-location management with synchronized queue and bookings.
Plan limits: Free: 1 location, 50 visits/month; Starter: up to 10 locations, up to 2,500 visits/month; Business: up to 10 locations, up to 5,000 visits/month.
Frequently asked questions
How much does Waitwhile cost?
Waitwhile's paid plans start at $39/mo (Starter), and it lists a $0 plan (Free); it has 4 published plans. Verified 2026-11-01.
Is Waitwhile cheaper billed annually?
Yes. Waitwhile publishes a 20% discount for paying annually (on the Starter plan). Verified 2026-11-01.
Does Waitwhile support HIPAA?
Yes — Waitwhile states HIPAA support on its public pages. Its public pages also state SOC 2 and GDPR compliance.
Does Waitwhile have a free plan?
Yes — Waitwhile publishes a free tier.
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This standing as a plaque
Waitwhile currently holds a gold deskmark here — Rank 1 of 7 · Waitlist Queue Management. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".
The image is drawn from our live data, so it follows the standing rather than freezing it: if Waitwhile moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.