Waitlist Queue Management · pricing · Updated September 2026
Waitwhile pricing (2026)
Waitwhile starts at $0/mo (Free) as checked on 2026-09-03, read from Waitwhile's own pricing page; 4 plans. Best for retail walk-in queuing. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $0/mo (Free)
- Free tier: Yes
- Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
- Best for: retail walk-in queuing; healthcare patient flow; multi-location businesses; hospitality
As of · every figure below links to its source
Waitwhile plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free | $0 | — | flat | 1 location, 50 visits/month, basic waitlist and bookings, 2-way messaging (SMS/email/chat), basic branding. Forever free. | waitwhile.com |
| Starter | $31 | −20% | flat | Starts at $31/month (monthly billing); up to 10 locations, up to 2,500 visits/month. Price scales with visit volume. 20% discount on annual billing. | waitwhile.com |
| Business | $55 | −20% | flat | Starts at $55/month (monthly billing); up to 10 locations, up to 5,000 visits/month. Adds custom user roles, API/webhooks, advanced analytics, SMS team notifications, data import/export. 20% discount on annual billing. | waitwhile.com |
| Enterprise | not priced monthly | — | custom | Custom pricing. Unlimited locations/visits. Includes SAML/SSO, white-label, report builder, dedicated success manager, HIPAA+BAA, SLA, flexible invoicing. | waitwhile.com |
Last verified 2026-09-03. Pricing fetched from waitwhile.com/pricing on 2026-06-18 (Free $0, Starter from $31/mo, Business from $55/mo, Enterprise custom). HIPAA+BAA confirmed via help.waitwhile.com article 9583512 (BAA offered to customers with HIPAA in subscription, Enterprise). SOC2 Type II renewal + HIPAA + GDPR confirmed via waitwhile.com SOC 2 Type 2 blog post (May 2025). Re-verified 2026-09-03 against the live pricing page; published figures unchanged.
Price changes
Price on record
$31/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Zapier, Salesforce, Slack, Square POS, Google Calendar, Mailchimp, Twilio, Zendesk.
Key features: AI-powered waitlist and appointment booking in one platform; Two-way SMS/email/chat messaging; Virtual waiting room with real-time updates; Multi-location management with synchronized queue and bookings.
Plan limits: Free: 1 location, 50 visits/month; Starter: up to 10 locations, up to 2,500 visits/month; Business: up to 10 locations, up to 5,000 visits/month.
Frequently asked questions
How much does Waitwhile cost?
Waitwhile starts at $0/mo (Free); it has 4 published plans. Verified 2026-09-03.
Is Waitwhile cheaper billed annually?
Yes. Waitwhile publishes a 20% discount for paying annually (on the Starter plan). Verified 2026-09-03.
Does Waitwhile support HIPAA?
Waitwhile HIPAA support: Yes. SOC 2: Yes. GDPR: Yes.
Does Waitwhile have a free plan?
Waitwhile free tier: Yes.
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Display this standing
Waitwhile currently holds a gold deskmark here — Rank 1 of 7 · Waitlist Queue Management. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm and money never touches it.
The image is drawn from our live data, so it follows the standing rather than freezing it: if Waitwhile moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.