Answers · updated Sep 29, 2026
What is the cheapest HIPAA-compliant AI receptionist?
At 200 calls/mo, the cheapest AI receptionist that publicly states HIPAA support is Retell AI at $42/mo with a signed BAA. 3 of the 6 HIPAA vendors also offer a signed BAA, which is the document a medical or dental office actually needs before any protected health information is handled.
As of Sep 29, 2026 · figures linked to their source in the table below
The data behind this answer
| Vendor | Cost @ 200 calls/mo | Detail |
|---|---|---|
| Retell AI | $42 retellai.com verified Sep 27, 2026 STALE | Pay As You Go · signed BAA |
| Bland | $84 bland.ai verified Sep 27, 2026 STALE | Start (Free) · signed BAA |
| AptaBook | $99 aptabook.com verified Oct 13, 2026 | Starter · BAA not published |
| Phonely | $150 phonely.ai verified Oct 12, 2026 | Pro · signed BAA |
| Trillet | $159 trillet.ai verified Sep 2, 2026 STALE | Studio · BAA not published |
Figures normalized and sourced as of Sep 29, 2026. See the methodology for how each number is captured, dated and normalized, or the full comparison matrix for every vendor.
Frequently asked
Which HIPAA AI receptionist is cheapest?
Retell AI at $42/mo is the cheapest that publicly states HIPAA support at 200 calls/mo. Note that for some developer platforms HIPAA and the BAA are a paid add-on, which raises the real cost above the base figure — confirm the add-on price.
Do I need a BAA or is HIPAA enough?
For protected health information you need a signed Business Associate Agreement, not just a HIPAA claim. 3 of the 6 HIPAA vendors here publish a signed BAA; for the rest, treat the HIPAA statement as a starting point and get the BAA in writing.
Is HIPAA support included in the listed price?
Not always. Some platforms gate HIPAA eligibility and the BAA behind an enterprise add-on (a fixed monthly surcharge), so the entry price understates the compliant cost. We note where HIPAA is add-on-only in the vendor profile.