Session Replay · pricing · Updated September 2026
Smartlook pricing (2026)
Smartlook lists a $0 plan (Free (legacy)) and no paid price as checked on 2026-09-26, read from Smartlook's own pricing page; 1 plans. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $0 (Free (legacy))
- Free tier: Yes
- Compliance: HIPAA — · SOC 2 — · GDPR —
As of · every figure below links to its source STALE · 2026-09-26
Smartlook plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free (legacy) STALE · 2026-09-26 | $0 | — | Flat monthly | Product is being wound down (acquired by Cisco). Free plan available until the 2027-09-30 decommission date. End of Sale 2026-05-31: no new paid subscriptions can be purchased after this date (renewals close 2026-08-31, support ends 2027-08-31). Not recommended for new deployments. | smartlook.com |
Last verified 2026-09-26. STALE marks a plan we have not re-checked at its source in over 30 days. Every plan above is marked — we flag rather than silently retain. Fetched https://www.smartlook.com/pricing/ on 2026-06-14. Page announces Smartlook has joined Cisco (acquisition completed 2023) and is being wound down. Per the official EOL timeline: End of Sale 2026-05-31 (no new paid plans for purchase after this date); End of contract renewals 2026-08-31; Last day of support 2027-08-31; platform decommissioned and customer data deleted 2027-09-30. A free plan remains available through the decommission date. No pricing data, HIPAA/BAA information, or integration lists are published on the current page. Vendor included for completeness as a historically significant session-replay tool now in end-of-life. The page this record cites as its source (https://www.smartlook.com/pricing/) is gone: on 2026-09-11 it answered 200 and redirected to https://www.smartlook.com/, both from a residential connection and from a datacenter on another continent — so the page is gone rather than withheld from one asker. Nothing else in this record can stand in for it, so re-sourcing needs a live page read; the figure stands as last read.
Price changes
No change record has cleared two sources yet, so nothing is published on the wire.
Corrections to this record
Changes we made to our own record of Smartlook, newest first: a figure read again on the vendor's page, a plan it no longer lists, a note. None of them is a price change by Smartlook. Every correction on the site is in the corrections log.
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Dead citation disclosed, price unchanged. https://www.smartlook.com/pricing/ was read twice on 2026-09-11: it answered 200 and redirected to https://www.smartlook.com/ from a residential connection and answered 200 and redirected to https://www.smartlook.com/ from a datacenter on another continent. One reading is not evidence — 27 pages this sweep called gone answered the second machine perfectly well — so only the ones both vantages agree on are written down. The record now says the link is a dead end. No figure changed: a price read on a day was read on that day, and the page going away later does not unread it.
Capabilities
Plan limits: End of Sale: 2026-05-31 — no new paid subscriptions; End of contract renewals: 2026-08-31; End of support: 2027-08-31; Platform decommissioned and data deleted: 2027-09-30; Not recommended for new deployments.
Frequently asked questions
How much does Smartlook cost?
Smartlook lists a $0 plan (Free (legacy)) and no paid price; it has 1 published plans. Verified 2026-09-26.
Does Smartlook support HIPAA?
Smartlook's public pages do not say whether it supports HIPAA.
Does Smartlook have a free plan?
Yes — Smartlook publishes a free tier.
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This standing as a plaque
Smartlook currently holds a on the record here. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm, which never reads commission data. We never ask anyone to show it, and its link carries rel="nofollow".
The image is drawn from our live data, so it follows the standing rather than freezing it: if Smartlook moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.