Session Replay · pricing · Updated September 2026
Smartlook pricing (2026)
Smartlook starts at $0/mo (Free (legacy)) as checked on 2026-09-03, read from Smartlook's own pricing page; 1 plans. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $0/mo (Free (legacy))
- Free tier: Yes
- Compliance: HIPAA — · SOC 2 — · GDPR —
As of · every figure below links to its source
Smartlook plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free (legacy) | $0 | — | flat | Product is being wound down (acquired by Cisco). Free plan available until the 2027-09-30 decommission date. End of Sale 2026-05-31: no new paid subscriptions can be purchased after this date (renewals close 2026-08-31, support ends 2027-08-31). Not recommended for new deployments. | smartlook.com |
Last verified 2026-09-03. Fetched https://www.smartlook.com/pricing/ on 2026-06-14. Page announces Smartlook has joined Cisco (acquisition completed 2023) and is being wound down. Per the official EOL timeline: End of Sale 2026-05-31 (no new paid plans for purchase after this date); End of contract renewals 2026-08-31; Last day of support 2027-08-31; platform decommissioned and customer data deleted 2027-09-30. A free plan remains available through the decommission date. No pricing data, HIPAA/BAA information, or integration lists are published on the current page. Vendor included for completeness as a historically significant session-replay tool now in end-of-life. Re-verified 2026-09-03 against the live pricing page; published figures unchanged. The page this record cites as its source (https://www.smartlook.com/pricing/) is gone: on 2026-09-11 it answered 200 and redirected to https://www.smartlook.com/, both from a residential connection and from a datacenter on another continent — so the page is gone rather than withheld from one asker. Nothing else in this record can stand in for it, so re-sourcing needs a live page read; the figure stands as last read.
Price changes
No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Plan limits: End of Sale: 2026-05-31 — no new paid subscriptions; End of contract renewals: 2026-08-31; End of support: 2027-08-31; Platform decommissioned and data deleted: 2027-09-30; Not recommended for new deployments.
Frequently asked questions
How much does Smartlook cost?
Smartlook starts at $0/mo (Free (legacy)); it has 1 published plans. Verified 2026-09-03.
Does Smartlook support HIPAA?
Smartlook HIPAA support: —. SOC 2: —. GDPR: —.
Does Smartlook have a free plan?
Smartlook free tier: Yes.
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Display this standing
Smartlook currently holds a on the record here. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm and money never touches it.
The image is drawn from our live data, so it follows the standing rather than freezing it: if Smartlook moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.