Survey Tools · pricing · Updated September 2026
SurveySparrow pricing (2026)
SurveySparrow starts at $0/mo (Free) as checked on 2026-09-03, read from SurveySparrow's own pricing page; 5 plans. Best for Customer experience teams tracking NPS with automated follow-ups. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $0/mo (Free)
- Free tier: Yes
- Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
- Best for: Customer experience teams tracking NPS with automated follow-ups; HR teams running 360-degree performance reviews; Retail and events teams needing offline kiosk survey collection; Organizations wanting chat-style surveys to improve completion rates
As of · every figure below links to its source
SurveySparrow plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Free | $0 | — | flat | Free, 1 user, 75 responses per quarter. For trying basic survey features. | surveysparrow.com |
| Basic | not priced monthly | — | flat | Price not displayed on the live pricing page (plans load dynamically; no numeric price renders, sign-up required). 1 user, 2,500 responses per year. For students, freelancers, and personal projects. | surveysparrow.com |
| Starter | not priced monthly | — | flat | Price not displayed on the live pricing page (plans load dynamically; no numeric price renders, sign-up required). 1 user, 15,000 responses per year. For solo creators and early-stage founders. | surveysparrow.com |
| Business | quote-only | — | per_seat | Quote-only on the live page (price not published, requires sign-up/sales). 3 users, 36,000 responses per year, custom branding, automation. Additional users $49/user/month. | surveysparrow.com |
| Enterprise | quote-only | — | per_seat | Quote-only. Custom limits, advanced insights, for large enterprises with complex needs. | surveysparrow.com |
Last verified 2026-09-03. https://surveysparrow.com/pricing/ (official pricing page; verified live on 2026-06-13). Only the Free tier renders a confirmable price ($0); all paid tier prices load dynamically and do not render a numeric value on the live page, so Basic, Starter, Business and Enterprise are recorded with monthlyUsd null. Billing is quarterly/annual; the page advertises up to 40% annual savings but no per-plan numeric prices are shown. Re-verified 2026-09-03 against the live pricing page; published figures unchanged.
Price changes
No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Salesforce, HubSpot, Slack, Google Sheets, Zapier, Intercom, Zendesk, Stripe, Mailchimp.
Key features: Conversational chat-style surveys (claimed 40% higher response rates); NPS surveys with automated follow-up workflows; 360-degree employee feedback surveys; Offline kiosk mode for in-person data collection; Video surveys and quiz mode with auto-scoring; CogniVue AI-powered insight feature; SmartReach intelligent multi-channel distribution; Cross-tabulation and executive dashboard reporting; SPSS, Excel, and PDF export; Ticket management system for closing the feedback loop; SOC 2 (AICPA certified), ISO 27001, CSA STAR Level 1; GDPR-compliant with Data Processing Agreement; IP whitelisting and SSO.
Plan limits: Free plan: 1 user, 75 responses per quarter; Basic: 1 user, 2,500 responses per year; Starter: 1 user, 15,000 responses per year; Business: 3 users, 36,000 responses per year; additional users at $49/user/month; HIPAA-enabled accounts disable Matomo Analytics tracking by default; Paid plan pricing not publicly displayed; requires sign-up or sales contact.
Frequently asked questions
How much does SurveySparrow cost?
SurveySparrow starts at $0/mo (Free); it has 5 published plans. Verified 2026-09-03.
Does SurveySparrow support HIPAA?
SurveySparrow HIPAA support: Yes. SOC 2: Yes. GDPR: Yes.
Does SurveySparrow have a free plan?
SurveySparrow free tier: Yes.
SurveySparrow vs alternatives
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Display this standing
SurveySparrow currently holds a gold deskmark here — Rank 2 of 8 · Survey Tools. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm and money never touches it.
The image is drawn from our live data, so it follows the standing rather than freezing it: if SurveySparrow moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.