Whatsapp Business · pricing · Updated September 2026
Respond.io pricing (2026)
Respond.io starts at $79/mo (Starter) as checked on 2026-09-03, read from Respond.io's own pricing page; 4 plans. Best for multi-channel customer support. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $79/mo (Starter)
- Free tier: No · 7-day trial
- Compliance: HIPAA — · SOC 2 — · GDPR Yes
- Best for: multi-channel customer support; enterprise messaging; sales automation; omnichannel CX teams
As of · every figure below links to its source
Respond.io plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Starter | $79 | — | flat | 5 users included; additional users $12/month each; unlimited MACs; team inboxes, mobile app, AI Prompt, basic reports, 2FA. Annual billing saves up to 20% ($948/year). WhatsApp/Meta fees charged separately. | respond.io |
| Growth | $159 | — | flat | 10 users included; additional users $20/month each; 1,000 Monthly Active Contacts (MACs) included; overage $12/100 MACs; broadcasts, workflows, AI Agents, advanced reports, Zapier/Make, developer API. Annual saves up to 20% ($1,908/year). Meta fees separate. | respond.io |
| Advanced | $279 | — | flat | 10 users included; additional users $24/month each; 1,000 MACs included; overage $15/100 MACs; phone/email masking, multiple workspaces, webhooks, SSO, custom channels. Annual saves up to 20% ($3,348/year). Meta fees separate. | respond.io |
| Enterprise | not priced monthly | — | custom | Unlimited users; higher workspace and API rate limits; contact sales for pricing. | respond.io |
Last verified 2026-09-03. Pricing fetched from respond.io/pricing on 2026-06-18 (Starter $79, Growth $159, Advanced $279, Enterprise custom — all confirmed); ISO 27001 + GDPR explicitly stated on respond.io/security. Re-verified 2026-09-03 against the live pricing page; published figures unchanged.
Price changes
Price on record
$79/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: WhatsApp, Telegram, Instagram, Facebook Messenger, HubSpot, Salesforce, Zapier, Make.
Key features: Omnichannel inbox across multiple messaging channels; AI Agents for automated conversations; Contact-based billing (MACs model); ISO 27001 certified infrastructure.
Plan limits: Starter: 5 users; unlimited MACs; $12/user additional; Growth: 10 users; 1,000 MACs included; $12/100 MACs overage; Advanced: 10 users; 1,000 MACs included; $15/100 MACs overage.
Frequently asked questions
How much does Respond.io cost?
Respond.io starts at $79/mo (Starter); it has 4 published plans. Verified 2026-09-03.
What are cheaper alternatives to Respond.io?
Cheaper whatsapp business than Respond.io (entry $79/mo) include Interakt at $12/mo, AiSensy at $45/mo, Zoko at $49.99/mo. Verified 2026-09-03.
Does Respond.io support HIPAA?
Respond.io HIPAA support: —. SOC 2: —. GDPR: Yes.
Does Respond.io have a free plan?
Respond.io free tier: No; 7-day free trial.
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