Best Whatsapp Business · pricing · Updated June 2026
Respond.io pricing (2026)
Respond.io starts at $79/mo (Starter), across 4 plans. Best for multi-channel customer support. Every figure links to Respond.io's own page and the date we captured it.
At a glance
- Entry price: $79/mo (Starter) · 20% off with annual billing
- Free tier: No · 7-day trial
- Compliance: HIPAA — · SOC 2 — · GDPR Yes
- Best for: multi-channel customer support; enterprise messaging; sales automation; omnichannel CX teams
Respond.io plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Starter | $79 | −20% | flat | 5 users included; additional users $12/month each; unlimited MACs; team inboxes, mobile app, AI Prompt, basic reports, 2FA. Annual billing saves up to 20% ($948/year). WhatsApp/Meta fees charged separately. | respond.io |
| Growth | $159 | −20% | flat | 10 users included; additional users $20/month each; 1,000 Monthly Active Contacts (MACs) included; overage $12/100 MACs; broadcasts, workflows, AI Agents, advanced reports, Zapier/Make, developer API. Annual saves up to 20% ($1,908/year). Meta fees separate. | respond.io |
| Advanced | $279 | −20% | flat | 10 users included; additional users $24/month each; 1,000 MACs included; overage $15/100 MACs; phone/email masking, multiple workspaces, webhooks, SSO, custom channels. Annual saves up to 20% ($3,348/year). Meta fees separate. | respond.io |
| Enterprise | Quote-only | — | custom | Unlimited users; higher workspace and API rate limits; contact sales for pricing. | respond.io |
Last verified 2026-06-18. Pricing fetched from respond.io/pricing on 2026-06-18 (Starter $79, Growth $159, Advanced $279, Enterprise custom — all confirmed); ISO 27001 + GDPR explicitly stated on respond.io/security.
Capabilities
Integrations: WhatsApp, Telegram, Instagram, Facebook Messenger, HubSpot, Salesforce, Zapier, Make.
Key features: Omnichannel inbox across multiple messaging channels; AI Agents for automated conversations; Contact-based billing (MACs model); ISO 27001 certified infrastructure.
Plan limits: Starter: 5 users; unlimited MACs; $12/user additional; Growth: 10 users; 1,000 MACs included; $12/100 MACs overage; Advanced: 10 users; 1,000 MACs included; $15/100 MACs overage.
Frequently asked questions
How much does Respond.io cost?
Respond.io starts at $79/mo (Starter); it has 4 published plans. Verified 2026-06-18.
Is Respond.io cheaper billed annually?
Yes. Respond.io publishes a 20% discount for paying annually (on the Starter plan). Verified 2026-06-18.
What are cheaper alternatives to Respond.io?
Cheaper whatsapp business than Respond.io (entry $79/mo) include Interakt at $12/mo, AiSensy at $45/mo, Zoko at $49.99/mo. Verified 2026-06-18.
Does Respond.io support HIPAA?
Respond.io HIPAA support: —. SOC 2: —. GDPR: Yes.
Does Respond.io have a free plan?
Respond.io free tier: No; 7-day free trial.
Respond.io vs alternatives
Compare all whatsapp business → · Respond.io alternatives → · Open data · MCP