Knowledge Base Software · pricing · Updated September 2026
Guru pricing (2026)
Guru publishes no self-serve price (quote-only) as checked on 2026-09-27, read from Guru's own pricing page; 1 plans. Best for Enterprise teams needing AI-powered knowledge with strong security (SOC 2 Type II). Every figure below links to its source and the date we captured it.
At a glance
- Entry price: quote-only
- Free tier: No
- Compliance: HIPAA Yes · SOC 2 Yes · GDPR Yes
- Best for: Enterprise teams needing AI-powered knowledge with strong security (SOC 2 Type II); Customer-facing orgs integrating knowledge across CRM and support stacks; Companies replacing fragmented wikis with a single verified knowledge layer
As of · every figure below links to its source
Guru plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Custom | quote-only | — | Custom / quote | Quote-only. Pricing tailored to organization scale, knowledge complexity, and AI maturity. Includes platform access plus solution engineering, architecture design, and ongoing optimization. Non-profit program available at reduced cost. | getguru.com |
Last verified 2026-09-27. Official pricing page https://www.getguru.com/pricing accessed 2026-06-14. Page explicitly states 'Guru is a platform and expertise solution — not just a per-seat tool. Your investment is tailored to your organization's scale, knowledge complexity, and AI maturity.' No USD prices published. All visitors directed to 'Talk to sales' / 'Book a call.' HIPAA compliance explicitly mentioned ('SOC 2 Type II, HIPAA, GxP compliance'). 100+ integrations listed. Re-verified 2026-09-02 against the live pricing page; published figures unchanged.
Price changes
No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Slack, Microsoft Teams, Salesforce, Zendesk, HubSpot, Intercom, Google Workspace, Confluence, Notion, Asana.
Key features: AI Knowledge Agents with permission-aware responses respecting source-system ACLs; Automated knowledge verification: continuously flags outdated content; Research Mode: transforms complex questions into guided, cited research plans; 100+ native integrations including Claude MCP Server and ChatGPT; Zero third-party LLM data retention.
Plan limits: All plans custom-quoted; no published seat, card, or storage limits; Non-profit program available at reduced cost; Initial consultation described as a working session, not a sales pitch.
Frequently asked questions
Does Guru support HIPAA?
Yes — Guru states HIPAA support on its public pages. Its public pages also state SOC 2 and GDPR compliance.
Does Guru have a free plan?
No — Guru publishes no free tier.
Guru vs alternatives
Compare all knowledge base software · SOC 2-certified knowledge base software · HIPAA-compliant knowledge base software · GDPR-compliant knowledge base software · Open data · MCP
More knowledge base software tools
Related categories
Display this standing
Guru currently holds a bronze deskmark here — Rank 7 of 8 · Knowledge Base Software. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm and money never touches it.
The image is drawn from our live data, so it follows the standing rather than freezing it: if Guru moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.