Knowledge Base Software · pricing · Updated September 2026
Helpjuice pricing (2026)
Helpjuice starts at $249/mo (Knowledge Base) as checked on 2026-09-02, read from Helpjuice's own pricing page; 3 plans. Best for Customer support teams needing a standalone knowledge base. Every figure below links to its source and the date we captured it.
At a glance
- Entry price: $249/mo (Knowledge Base)
- Free tier: No · 14-day trial
- Compliance: HIPAA No · SOC 2 Yes · GDPR Yes
- Best for: Customer support teams needing a standalone knowledge base; Companies wanting predictable flat-rate pricing regardless of seat count; Teams prioritizing search analytics and knowledge gap insights
As of · every figure below links to its source STALE · 2026-09-02
Helpjuice plans & pricing
| Plan | Monthly | Annual | Billing | Notes | Source |
|---|---|---|---|---|---|
| Knowledge Base | $249 | — | Flat monthly | Flat monthly rate. Includes 30 users and 12GB file storage. Core features, no AI suite. | helpjuice.com |
| AI-Knowledge Base | $449 | — | Flat monthly | Flat monthly rate. Includes 100 users and 24GB file storage. Full AI suite included at no extra cost. | helpjuice.com |
| Unlimited AI-Knowledge Base | $799 | — | Flat monthly | Flat monthly rate. Unlimited users, 38GB storage, full AI suite plus unlimited customization credits. | helpjuice.com |
Last verified 2026-09-02. STALE · 2026-09-02 Official pricing page https://helpjuice.com/pricing/ accessed 2026-06-14. Three flat-rate plans displayed with explicit USD prices: $249, $449, $799/month. No annual billing toggle visible. SOC 2 certified, GDPR ready; no HIPAA/BAA mention. 14-day free trial with full feature access. Re-verified 2026-09-02 against the live pricing page; published figures unchanged. Cross-checked against softwareadvice.com.
Price changes
Price on record
$249/moFirst on record 2026-06-27
A new dated entry is stamped here each time the price moves — the record builds itself.
Tracked since June 2026. No change record has cleared two sources yet, so nothing is published on the wire.
Capabilities
Integrations: Salesforce, Zendesk, Help Scout, Slack, Confluence, Google Analytics, Zapier, Intercom.
Key features: AI-powered search that handles typos and vague queries; Deep content analytics: search patterns and knowledge gap detection; Full white-label customization with custom domain; AI Writer, AI Chatbot, and tutorial builder (paid tiers); Auto-translation to 40+ languages.
Plan limits: Knowledge Base: 30 users, 12GB storage, $249/mo; AI-Knowledge Base: 100 users, 24GB storage, $449/mo; Unlimited AI-Knowledge Base: unlimited users, 38GB storage, $799/mo; No free plan; 14-day trial (no credit card required).
Frequently asked questions
How much does Helpjuice cost?
Helpjuice starts at $249/mo (Knowledge Base); it has 3 published plans. Verified 2026-09-02.
Does Helpjuice support HIPAA?
No — Helpjuice's public pages state no HIPAA support. Its public pages also state SOC 2 and GDPR compliance.
Does Helpjuice have a free plan?
No — Helpjuice publishes no free tier; it offers a 14-day free trial.
Helpjuice vs alternatives
Compare all knowledge base software · Helpjuice alternatives · SOC 2-certified knowledge base software · HIPAA-compliant knowledge base software · GDPR-compliant knowledge base software · Open data · MCP
More knowledge base software tools
Related categories
Display this standing
Helpjuice currently holds a bronze deskmark here — Rank 6 of 8 · Knowledge Base Software. Anyone may show it. There is nothing to apply for, nothing to pay, and displaying it changes no score: the standing comes from the published algorithm and money never touches it.
The image is drawn from our live data, so it follows the standing rather than freezing it: if Helpjuice moves up or down a tier, the plaque on your own site says so at our next publish. Nothing is tracked beyond the ordinary web-server log that records any image request.